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Date/Time: Wed, 24 Apr 2024 07:02:16 +0000



Historical error filtered (in just one machine out of 2)

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[2015-10-10 14:58:48]
Guilherme - Posts: 66
Hi. I run Sierra Chart in 2 machines. Both run the exact the same version of the software. In one of them, I'm getting this "historical error filtered" for last friday session, in just one symbol. The other one loads the data correctly. I tried to manually delete the data base, and even reinstall Sierra from scratch, but nothing worked out. Any clue about how to fix it?

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Guilherme
[2015-10-10 17:59:32]
Guilherme - Posts: 66
Just an update. I deleted and downloaded data from the machine that was working, and now both machines present the same error for this particular instrument. I use IQFeed, by the way. When loading the instrument in Ninja, it works ok.
[2015-10-11 02:59:40]
Sierra Chart Engineering - Posts: 104368
You need to disable error filtering:
http://www.sierrachart.com/index.php?page=doc/doc_ErrorFilter.html#DisablingErrorFiltering
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-04 05:34:48]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation for this here:
http://www.sierrachart.com/index.php?page=doc/doc_ErrorFilter.html#DisablingErrorFiltering
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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