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30 second charts

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[2015-10-09 19:06:16] #1 [Go To First Post]
User623839 - Posts: 108
Do any of your historical data feeds have 30 second charts? It doesn't work when I switch to Sierra's Historical Data. I am only able to change the chart to 0-0-30 when Im hooked up to my IB feed? I have version 3. Ideas?

[2015-10-09 19:31:34] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The Sierra Chart Historical Data service provides tick by tick data. So you most certainly can create 30 second charts. Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php And these instructions here: https://www.sierrachart.com/index.php?page=doc/IB.php#UsingSierraChartHistoricalData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-09 20:39:53] #3 [Go To First Post]
User623839 - Posts: 108
Works now. Sometimes it doesnt. Maybe need to refresh more often. Thanks

[2015-10-13 15:57:05] #4 [Go To First Post]
User623839 - Posts: 108
The 30 second chart is not working with my EQUITIES it is only working with the futures charts. Ideas? It shows 30 second data ahead of the price action (where it has yet to plot) but when you cursor over where price has already plotted it's only 1 minute candles.

[2015-10-13 17:24:32] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This does not make technical sense as long as you follow through these instructions: Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php And these instructions here: https://www.sierrachart.com/index.php?page=doc/IB.php#UsingSierraChartHistoricalData Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-14 00:39:59] #6 [Go To First Post]
User623839 - Posts: 108
Here are some chart pics to review Date Time Of Last Edit: 2015-10-14 00:40:12


Screen Shot 10-13-15 at 07.31 PM 001.PNG / V - Attached On 2015-10-14 00:38:32 UTC - Size: 40.93 KB - 340 views Screen Shot 10-13-15 at 07.32 PM.PNG / V - Attached On 2015-10-14 00:38:36 UTC - Size: 22.48 KB - 330 views Screen Shot 10-13-15 at 07.31 PM.PNG / V - Attached On 2015-10-14 00:38:39 UTC - Size: 24.22 KB - 290 views

[2015-10-14 01:44:17] #7 [Go To First Post]
User623839 - Posts: 108
As mentioned before when Im using the data feed through IB it displays the 30 second chart fine. When I switch to Historical Sierra data it does not give me anything under a minute.

[2015-10-14 02:09:54] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK we had gotten confused because you had mentioned Interactive Brokers in the beginning so we thought the data was being downloaded when Interactive Brokers was being used. Update to the latest release of Sierra Chart, and even when the "SC Historical Data Service" is the selected Service, you will get 1 second data for US stocks/equities. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-15 14:13:47] #9 [Go To First Post]
User623839 - Posts: 108
Cool thanks!

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