Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 19:10:59 +0000



Offline Help

View Count: 1336

[2015-10-09 01:42:12]
User150371 - Posts: 70
Hello, is Documentation-Table of contents etc.- available offline, or only through the sierrachart website ?
[2015-10-09 03:56:54]
Sierra Chart Engineering - Posts: 104368
Only through the website.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-12 18:10:10]
User13668 - Posts: 291
I was interested to know why SC does not make the documentation available for offline access.

I spend a lot of time in trains and planes and could make better use of the time by swatting up on some aspects of SC that I have not paid enough attention to.

If the reason SC does not make this available is because of a concern that users will raise support issues by referencing out of date documentation that they previously downloaded, why could the download not include a watermark or footer that says 'this documentation is only valid as at {date downloaded]'?

There seems to be a history of users asking for offline access, see:

Offline documentation

http://www.sierrachart.com/supportboard/showthread.php?t=28252

as two examples I found with a simple Support Board search.

Cheers
[2016-03-14 09:51:02]
Sierra Chart Engineering - Posts: 104368
We are seeing if it there is a way we could possibly do this.

It will take some time though.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-07-20 11:52:05]
User13668 - Posts: 291
Is there any progress on this?

I really miss this feature at this time of the year when one can be travelling a lot for holidays or on holiday with inadequate internet coverage.

Thanks
[2016-07-20 16:49:34]
Sierra Chart Engineering - Posts: 104368
We have not had any time to work on this. So there has been no progress. We will have to look up the task related to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-20 17:07:20
[2016-10-21 18:46:22]
User13668 - Posts: 291
Thanks for doing this:

https://www.sierrachart.com/index.php?page=doc/Contents.php

https://www.sierrachart.com/downloads/SierraChartDocumentation.zip

I just noticed it now, so I am not sure when you added it - don't recall seeing it mentioned in the Change Log, so thought I would make this post in case others are interested.

How often is the off-line version updated? I ask because I just had a quick try of it and noticed the offline page (CQG Trading Platform Service) I was looking at was last updated 17 September, yet the Live online version has an updated date of 5 October.
[2016-10-21 19:49:38]
Sierra Chart - Max - Posts: 5597
The offline documentation is updated weekly. The last update was 1 week ago. A new copy has been just uploaded.
Sierra Chart Support
Date Time Of Last Edit: 2020-02-17 15:35:52
[2020-02-15 15:53:58]
User267255 - Posts: 1
hi i downloaded the offline documentation.... it seems graphic files are not part of it, i have to connect online to see the images

is this the case? there is an 'image' folder but it just contains 1 file, 'Logo'

thanks for any explanation so i can view the help docs when traveling and not connected
Date Time Of Last Edit: 2020-02-15 15:54:57
[2020-02-17 17:45:19]
Sierra Chart - Max - Posts: 5597
This has been resolved.

Recently the defaults of the program that is used to make the offline copy has changed.
Sierra Chart Support

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account