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Does TD Ameritrade data feed include intraday data in 1 second increments?

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[2015-10-05 04:46:06] #1 [Go To First Post]
User941434 - Posts: 39
For some reason, even when I set Intraday chart from TD ameritrade feed to seconds interval, only the minute chart data will download? If there is a one second interval that is supported for historical downloads from TD ameritrade does it go back to July 1, 2014? Thanks in advance for your response.

[2015-10-05 05:07:46] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Most of the historical data comes from the Sierra Chart Historical Data Service and you should be getting Tick by tick data for the last 45 days. Previous to the tick by tick data is 1 minute data and that back about three years. Go to one of the charts and select Edit >> Delete All Data and Download and post a copy of the Message log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Let us know the symbol you did this with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-05 21:34:37] #3 [Go To First Post]
User941434 - Posts: 39
Hi, I have tried this with BRK.A and BRK.B ( Berkshire hathaway class and class b) There is only minute data, and cant view 5 seconds bars, even though I have my setting in Data/Trade Service settings for sierra chart historical to 1 tick increments with 10 days of historical and intraday records entered. Copy of Message Log: Software version: 1298 \| 2015-10-05 17:27:07 Uses New Spreadsheets \| 2015-10-05 17:27:07 Usage end date: 2015-10-11 \| 2015-10-05 17:27:07 Enabled for: Advanced Features. \| 2015-10-05 17:27:07 Enabled for: Advanced Features 2. \| 2015-10-05 17:27:07 Enabled for: Sierra Chart Historical Data Service. \| 2015-10-05 17:27:07 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-10-05 17:27:07 Current selected Data/Trading service: SC Historical Data \| 2015-10-05 17:27:07 Chart Update Interval: 250 \| 2015-10-05 17:27:07 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2015-10-05 17:27:07 2015-10-05 17:27:07 Local computer time \| 2015-10-05 17:27:07 2015-10-05 21:27:07 Local computer time in UTC \| 2015-10-05 17:27:07 2015-10-05 17:27:07 Local computer time in SC Time Zone \| 2015-10-05 17:27:07 2015-10-05 21:27:07 Server time in UTC \| 2015-10-05 17:27:07 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2015-10-05 17:27:07 Program path: C:\SierraChart\ \| 2015-10-05 17:27:07 Data Files path: C:\SierraChart\Data\ \| 2015-10-05 17:27:07 OS Version Number: 6.2 \| 2015-10-05 17:27:07 Locale Information: C \| 2015-10-05 17:27:07 Checking for new symbol settings for ddf \| 2015-10-05 17:27:07 Symbol settings are up-to-date for ddf \| 2015-10-05 17:27:12 SC Historical Data \| Connected to data server. \| 2015-10-05 17:27:12 SC Historical Data \| Starting real-time market data updates for: BRK/B. ID: 1 \| 2015-10-05 17:27:12 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRK/B \| 2015-10-05 17:27:12 Intraday data recording state for symbol BRK/B is set to download 'Pending'. \| 2015-10-05 17:27:12 SC Historical Data \| Starting real-time market data updates for: BRK/A. ID: 2 \| 2015-10-05 17:27:12 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRK/A \| 2015-10-05 17:27:12 Intraday data recording state for symbol BRK/A is set to download 'Pending'. \| 2015-10-05 17:27:12 SC Historical Data \| Historical Intraday data will now be requested. \| 2015-10-05 17:27:12 HD Request # 2 \| Downloading Intraday chart data for BRK/B to the file BRK[B.scid. Service: ddf \| 2015-10-05 17:27:12 HD Request # 2 \| Download start Date-Time: 2015-09-25 17:27:12.000 \| 2015-10-05 17:27:12 HD Request # 2 \| Requesting historical Intraday Minute data for BRK/B starting at 2015-09-25 17:27:12 (Exchange time). \| 2015-10-05 17:27:12 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK/B \| 2015-10-05 17:27:13 HD Request # 2 \| Intraday download COMPLETE for BRK/B. Completion time: 1s. Unique request ID: 1 \| 2015-10-05 17:27:13 Removed historical data download ID 1 \| 2015-10-05 17:27:13 Real-time Intraday chart data file updates started for BRK/B \| 2015-10-05 17:27:13 HD Request # 3 \| Downloading Intraday chart data for BRK/A to the file BRK[A.scid. Service: ddf \| 2015-10-05 17:27:13 HD Request # 3 \| Download start Date-Time: 2015-10-05 16:07:01.000 \| 2015-10-05 17:27:13 HD Request # 3 \| Requesting historical Intraday Minute data for BRK/A starting at 2015-10-05 16:07:01 (Exchange time). \| 2015-10-05 17:27:13 HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK/A \| 2015-10-05 17:27:13 HD Request # 3 \| Intraday download COMPLETE for BRK/A. Completion time: 0s. Unique request ID: 2 \| 2015-10-05 17:27:13 Removed historical data download ID 2 \| 2015-10-05 17:27:13 Real-time Intraday chart data file updates started for BRK/A \| 2015-10-05 17:27:13 SC Historical Data \| Starting real-time market data updates for: BRK.B. ID: 3 \| 2015-10-05 17:27:29 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRK.B \| 2015-10-05 17:27:29 Intraday data recording state for symbol BRK.B is set to download 'Pending'. \| 2015-10-05 17:27:29 HD Request # 4 \| Downloading Intraday chart data for BRK.B to the file BRK.B.scid. Service: ddf \| 2015-10-05 17:27:29 HD Request # 4 \| Download start Date-Time: 2015-10-05 16:35:00.000 \| 2015-10-05 17:27:29 HD Request # 4 \| Requesting historical Intraday Minute data for BRK.B starting at 2015-10-05 16:35:00 (Exchange time). \| 2015-10-05 17:27:29 HD Request # 4 \| Receiving Intraday data for BRK.B starting at 2015-10-05 16:35:00 \| 2015-10-05 17:27:29 HD Request # 4 \| Received 1 record from 2015-10-05 16:35:00 to 2015-10-05 16:35:00 (0.0 seconds) and wrote 0 records for BRK.B \| 2015-10-05 17:27:29 HD Request # 4 \| Intraday download COMPLETE for BRK.B. Completion time: 0s. Unique request ID: 3 \| 2015-10-05 17:27:29 Removed historical data download ID 3 \| 2015-10-05 17:27:29 Real-time Intraday chart data file updates started for BRK.B \| 2015-10-05 17:27:29 SC Historical Data \| Starting real-time market data updates for: BRK.a. ID: 4 \| 2015-10-05 17:27:51 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRK.a \| 2015-10-05 17:27:51 Intraday data recording state for symbol BRK.a is set to download 'Pending'. \| 2015-10-05 17:27:51 HD Request # 5 \| Downloading Intraday chart data for BRK.a to the file BRK.a.scid. Service: ddf \| 2015-10-05 17:27:51 HD Request # 5 \| Download start Date-Time: 2015-10-05 16:00:00.000 \| 2015-10-05 17:27:51 HD Request # 5 \| Requesting historical Intraday Minute data for BRK.a starting at 2015-10-05 16:00:00 (Exchange time). \| 2015-10-05 17:27:51 HD Request # 5 \| Receiving Intraday data for BRK.a starting at 2015-10-05 16:00:00 \| 2015-10-05 17:27:51 HD Request # 5 \| Received 1 record from 2015-10-05 16:00:00 to 2015-10-05 16:00:00 (0.0 seconds) and wrote 0 records for BRK.a \| 2015-10-05 17:27:51 HD Request # 5 \| Intraday download COMPLETE for BRK.a. Completion time: 0s. Unique request ID: 4 \| 2015-10-05 17:27:51 Removed historical data download ID 4 \| 2015-10-05 17:27:51 Real-time Intraday chart data file updates started for BRK.a \| 2015-10-05 17:27:51 Intraday data recording state for symbol BRK.a is set to download 'Pending'. \| 2015-10-05 17:28:11 Reloading all charts with filename: BRK.a.scid \| 2015-10-05 17:28:11 HD Request # 6 \| Downloading Intraday chart data for BRK.a to the file BRK.a.scid. Service: ddf \| 2015-10-05 17:28:11 HD Request # 6 \| Download start Date-Time: 2015-09-25 17:28:11.000 \| 2015-10-05 17:28:11 HD Request # 6 \| Requesting historical Intraday Minute data for BRK.a starting at 2015-09-25 17:28:11 (Exchange time). \| 2015-10-05 17:28:11 HD Request # 6 \| Receiving Intraday data for BRK.a starting at 2015-09-28 09:31:00 \| 2015-10-05 17:28:11 HD Request # 6 \| Timestamp of first Intraday data file record written: 2015-09-28 09:31:00 \| 2015-10-05 17:28:11 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BRK.a.scid \| 2015-10-05 17:28:11 HD Request # 6 \| Received 792 records from 2015-09-28 09:31:00 to 2015-10-05 16:00:00 (7.3 days) and wrote 792 records for BRK.a \| 2015-10-05 17:28:11 HD Request # 6 \| Intraday download COMPLETE for BRK.a. Completion time: 0s. Unique request ID: 5 \| 2015-10-05 17:28:11 Removed historical data download ID 5 \| 2015-10-05 17:28:11 Real-time Intraday chart data file updates started for BRK.a \| 2015-10-05 17:28:11 Intraday data recording state for symbol BRK.B is set to download 'Pending'. \| 2015-10-05 17:28:23 Reloading all charts with filename: BRK.B.scid \| 2015-10-05 17:28:23 HD Request # 7 \| Downloading Intraday chart data for BRK.B to the file BRK.B.scid. Service: ddf \| 2015-10-05 17:28:23 HD Request # 7 \| Download start Date-Time: 2015-09-25 17:28:23.000 \| 2015-10-05 17:28:23 HD Request # 7 \| Requesting historical Intraday Minute data for BRK.B starting at 2015-09-25 17:28:23 (Exchange time). \| 2015-10-05 17:28:23 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BRK.B.scid \| 2015-10-05 17:28:23 HD Request # 7 \| Receiving Intraday data for BRK.B starting at 2015-09-25 17:47:00 \| 2015-10-05 17:28:23 HD Request # 7 \| Timestamp of first Intraday data file record written: 2015-09-25 17:47:00 \| 2015-10-05 17:28:23 HD Request # 7 \| Received 2449 records from 2015-09-25 17:47:00 to 2015-10-05 16:35:00 (9.9 days) and wrote 2449 records for BRK.B \| 2015-10-05 17:28:23 HD Request # 7 \| Intraday download COMPLETE for BRK.B. Completion time: 0s. Unique request ID: 6 \| 2015-10-05 17:28:23 Removed historical data download ID 6 \| 2015-10-05 17:28:23 Real-time Intraday chart data file updates started for BRK.B \| 2015-10-05 17:28:23

[2015-10-06 04:45:08] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to set the Global Settings >> Data/Trade Service Settings >> Service to TD Ameritrade to get historical tick by tick data for the stock symbols. The data will come from the Sierra Chart servers, other than the most recent 10 minutes, We have not yet implemented the tick by tick stock data with the "SC Historical Data" Service setting. But we will be looking into this in the coming days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-06 04:46:18

[2015-10-07 04:36:40] #5 [Go To First Post]
User941434 - Posts: 39
I changed global settings>>Data/Trade Service Settings>>Service to TD ameritrade and still only received 1 minute data instead of 1 second or tick by tick by tick data for the last 2 days time period(October 5th and 6th). Below is my message log showing the download error. Please advise. Thx - John Software version: 1298 \| 2015-10-07 00:28:35 Uses New Spreadsheets \| 2015-10-07 00:28:35 Usage end date: 2015-10-11 \| 2015-10-07 00:28:35 Enabled for: Advanced Features. \| 2015-10-07 00:28:35 Enabled for: Advanced Features 2. \| 2015-10-07 00:28:35 Enabled for: Sierra Chart Historical Data Service. \| 2015-10-07 00:28:35 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-10-07 00:28:35 Current selected Data/Trading service: TD Ameritrade \| 2015-10-07 00:28:35 Chart Update Interval: 250 \| 2015-10-07 00:28:35 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2015-10-07 00:28:35 2015-10-07 00:28:35 Local computer time \| 2015-10-07 00:28:35 2015-10-07 04:28:35 Local computer time in UTC \| 2015-10-07 00:28:35 2015-10-07 00:28:35 Local computer time in SC Time Zone \| 2015-10-07 00:28:35 2015-10-07 04:28:35 Server time in UTC \| 2015-10-07 00:28:35 Local computer UTC time and Server UTC time difference: 6 seconds. \| 2015-10-07 00:28:35 Program path: C:\SierraChart\ \| 2015-10-07 00:28:35 Data Files path: C:\SierraChart\Data\ \| 2015-10-07 00:28:35 OS Version Number: 6.2 \| 2015-10-07 00:28:35 Locale Information: C \| 2015-10-07 00:28:35 Checking for new symbol settings for tda \| 2015-10-07 00:28:35 Symbol settings are up-to-date for tda \| 2015-10-07 00:28:37 TD Ameritrade \| Connecting. \| 2015-10-07 00:28:40 TD Ameritrade \| Logging in. (Step 1 of 3) \| 2015-10-07 00:28:40 TD Ameritrade \| Authorized for streamer data. \| 2015-10-07 00:28:42 TD Ameritrade \| Authorized for streamer data. \| 2015-10-07 00:28:42 TD Ameritrade \| Authorized for streamer data. \| 2015-10-07 00:28:42 TD Ameritrade \| Authorized for streamer data. \| 2015-10-07 00:28:42 TD Ameritrade \| Authorized for streamer data. \| 2015-10-07 00:28:42 TD Ameritrade \| Authorized for streamer data. \| 2015-10-07 00:28:42 TD Ameritrade \| Getting streamer information. (Step 2 of 3) \| 2015-10-07 00:28:42 TD Ameritrade \| Requesting message key for account activity streamer (Step 3 of 3) \| 2015-10-07 00:28:42 TD Ameritrade \| Requesting account balance data. Connection will be complete once received. \| 2015-10-07 00:28:42 TD Ameritrade \| Connected to data and trading server. \| 2015-10-07 00:28:43 TD Ameritrade \| Starting real-time market data updates for: BRK/B. ID: 1 \| 2015-10-07 00:28:43 Intraday data recording state for symbol BRK/B is set to download 'Pending'. \| 2015-10-07 00:28:43 TD Ameritrade \| Starting real-time market data updates for: BRK/A. ID: 2 \| 2015-10-07 00:28:43 Intraday data recording state for symbol BRK/A is set to download 'Pending'. \| 2015-10-07 00:28:43 HD Request # 2 \| Downloading Intraday chart data for BRK/B to the file BRK[B.scid. Service: tda \| 2015-10-07 00:28:43 HD Request # 2 \| Download start Date-Time: 2015-10-07 00:05:58.000 \| 2015-10-07 00:28:43 HD Request # 2 \| Requesting historical Minute data for the current day. \| 2015-10-07 00:28:43 HD Request # 2 \| Receiving Intraday data for BRK/B starting at 2015-10-06 08:04:00 \| 2015-10-07 00:28:43 HD Request # 2 \| Received 407 records from 2015-10-06 08:04:00 to 2015-10-06 18:28:00 (10.4 hours) and wrote 0 records for BRK/B \| 2015-10-07 00:28:43 HD Request # 2 \| Intraday download COMPLETE for BRK/B. Completion time: 0s. Unique request ID: 1 \| 2015-10-07 00:28:43 Removed historical data download ID 1 \| 2015-10-07 00:28:43 Real-time Intraday chart data file updates started for BRK/B \| 2015-10-07 00:28:43 HD Request # 3 \| Downloading Intraday chart data for BRK/A to the file BRK[A.scid. Service: tda \| 2015-10-07 00:28:43 HD Request # 3 \| Download start Date-Time: 2015-10-07 00:05:58.000 \| 2015-10-07 00:28:43 HD Request # 3 \| Requesting historical Minute data for the current day. \| 2015-10-07 00:28:43 HD Request # 3 \| Receiving Intraday data for BRK/A starting at 2015-10-06 09:31:00 \| 2015-10-07 00:28:43 HD Request # 3 \| Received 79 records from 2015-10-06 09:31:00 to 2015-10-06 16:01:00 (6.5 hours) and wrote 0 records for BRK/A \| 2015-10-07 00:28:43 HD Request # 3 \| Intraday download COMPLETE for BRK/A. Completion time: 0s. Unique request ID: 2 \| 2015-10-07 00:28:43 Removed historical data download ID 2 \| 2015-10-07 00:28:43 Real-time Intraday chart data file updates started for BRK/A \| 2015-10-07 00:28:43 TD Ameritrade \| Streamer request #12 initiated. \| 2015-10-07 00:28:44 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 02-1 \| 2015-10-07 00:28:44 Chart #5 has tagged chart #1 for full recalculation. Chartbook: Chartbook2.cht \| 2015-10-07 00:29:22 Chart #5 has tagged chart #1 for full recalculation. Chartbook: Chartbook2.cht \| 2015-10-07 00:29:22 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2.cht \| 2015-10-07 00:29:22 Circular chart reference detected. Charts: 5, 1. Chartbook: Chartbook2.cht. \| 2015-10-07 00:29:22 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.cht \| 2015-10-07 00:29:29 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.cht \| 2015-10-07 00:29:29 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2.cht \| 2015-10-07 00:29:29 Circular chart reference detected. Charts: 1, 5. Chartbook: Chartbook2.cht. \| 2015-10-07 00:29:29 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.cht \| 2015-10-07 00:30:00 Chart #1 has tagged chart #5 for full recalculation. Chartbook: Chartbook2.cht \| 2015-10-07 00:30:00 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2.cht \| 2015-10-07 00:30:00 Circular chart reference detected. Charts: 1, 5. Chartbook: Chartbook2.cht. \| 2015-10-07 00:30:00

[2015-10-07 05:00:46] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In order to get the tick by tick data it is necessary to use the Sierra Chart symbol format. So it will have to be BRK.A and BRK.B. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-09 05:57:05] #7 [Go To First Post]
User941434 - Posts: 39
I tried using brk.b and received the following download error: Software version: 1298 \| 2015-10-09 01:53:26 Uses New Spreadsheets \| 2015-10-09 01:53:26 Usage end date: 2015-10-11 \| 2015-10-09 01:53:26 Enabled for: Advanced Features. \| 2015-10-09 01:53:26 Enabled for: Advanced Features 2. \| 2015-10-09 01:53:26 Enabled for: Sierra Chart Historical Data Service. \| 2015-10-09 01:53:26 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-10-09 01:53:26 Current selected Data/Trading service: SC Historical Data \| 2015-10-09 01:53:26 Chart Update Interval: 250 \| 2015-10-09 01:53:26 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2015-10-09 01:53:26 2015-10-09 01:53:26 Local computer time \| 2015-10-09 01:53:26 2015-10-09 05:53:26 Local computer time in UTC \| 2015-10-09 01:53:26 2015-10-09 01:53:26 Local computer time in SC Time Zone \| 2015-10-09 01:53:26 2015-10-09 05:53:26 Server time in UTC \| 2015-10-09 01:53:26 Local computer UTC time and Server UTC time difference: 10 seconds. \| 2015-10-09 01:53:26 Program path: C:\SierraChart\ \| 2015-10-09 01:53:26 Data Files path: C:\SierraChart\Data\ \| 2015-10-09 01:53:26 OS Version Number: 6.2 \| 2015-10-09 01:53:26 Locale Information: C \| 2015-10-09 01:53:26 Checking for new symbol settings for ddf \| 2015-10-09 01:53:26 Symbol settings are up-to-date for ddf \| 2015-10-09 01:53:30 SC Historical Data \| Connected to data server. \| 2015-10-09 01:53:31 SC Historical Data \| Starting real-time market data updates for: BRK/B. ID: 1 \| 2015-10-09 01:53:31 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRK/B \| 2015-10-09 01:53:31 Intraday data recording state for symbol BRK/B is set to download 'Pending'. \| 2015-10-09 01:53:31 SC Historical Data \| Starting real-time market data updates for: BRK/A. ID: 2 \| 2015-10-09 01:53:31 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: BRK/A \| 2015-10-09 01:53:31 Intraday data recording state for symbol BRK/A is set to download 'Pending'. \| 2015-10-09 01:53:31 SC Historical Data \| Historical Intraday data will now be requested. \| 2015-10-09 01:53:31 HD Request # 2 \| Downloading Intraday chart data for BRK/B to the file BRK[B.scid. Service: ddf \| 2015-10-09 01:53:31 HD Request # 2 \| Download start Date-Time: 2015-10-09 01:43:23.000 \| 2015-10-09 01:53:31 HD Request # 2 \| Error downloading historical Intraday data for BRK/B. Not downloading any Intraday data for symbol BRK/B. Less than 15 minutes since last record Date-Time. \| 2015-10-09 01:53:31 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK/B \| 2015-10-09 01:53:31 HD Request # 2 \| Intraday download COMPLETE for BRK/B. Completion time: 0s. Unique request ID: 1 \| 2015-10-09 01:53:31 Removed historical data download ID 1 \| 2015-10-09 01:53:31 Real-time Intraday chart data file updates started for BRK/B \| 2015-10-09 01:53:31 HD Request # 3 \| Downloading Intraday chart data for BRK/A to the file BRK[A.scid. Service: ddf \| 2015-10-09 01:53:31 HD Request # 3 \| Download start Date-Time: 2015-10-09 01:43:23.000 \| 2015-10-09 01:53:31 HD Request # 3 \| Error downloading historical Intraday data for BRK/A. Not downloading any Intraday data for symbol BRK/A. Less than 15 minutes since last record Date-Time. \| 2015-10-09 01:53:31 HD Request # 3 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK/A \| 2015-10-09 01:53:31 HD Request # 3 \| Intraday download COMPLETE for BRK/A. Completion time: 0s. Unique request ID: 2 \| 2015-10-09 01:53:31 Removed historical data download ID 2 \| 2015-10-09 01:53:31 Real-time Intraday chart data file updates started for BRK/A \| 2015-10-09 01:53:31 Chart #4 has tagged chart #3 for full recalculation. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:15 Chart #4 has tagged chart #3 for full recalculation. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:15 Chart #5 has tagged chart #1 for full recalculation. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:15 Chart #5 has tagged chart #1 for full recalculation. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:15 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:15 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:16 Current selected Data/Trading service: TD Ameritrade \| 2015-10-09 01:54:41 Checking for new symbol settings for tda \| 2015-10-09 01:54:41 SC Historical Data \| Disconnected \| 2015-10-09 01:54:42 TD Ameritrade \| Connecting. \| 2015-10-09 01:54:42 TD Ameritrade \| Logging in. (Step 1 of 3) \| 2015-10-09 01:54:42 Requesting symbol settings for tda. Overwrite = on. \| 2015-10-09 01:54:42 Symbol settings received. \| 2015-10-09 01:54:43 Processed received symbol settings \| 2015-10-09 01:54:43 TD Ameritrade \| Authorized for streamer data. \| 2015-10-09 01:54:43 TD Ameritrade \| Authorized for streamer data. \| 2015-10-09 01:54:43 TD Ameritrade \| Authorized for streamer data. \| 2015-10-09 01:54:43 TD Ameritrade \| Authorized for streamer data. \| 2015-10-09 01:54:43 TD Ameritrade \| Authorized for streamer data. \| 2015-10-09 01:54:43 TD Ameritrade \| Authorized for streamer data. \| 2015-10-09 01:54:43 TD Ameritrade \| Getting streamer information. (Step 2 of 3) \| 2015-10-09 01:54:43 TD Ameritrade \| Requesting message key for account activity streamer (Step 3 of 3) \| 2015-10-09 01:54:43 TD Ameritrade \| Requesting account balance data. Connection will be complete once received. \| 2015-10-09 01:54:43 TD Ameritrade \| Connected to data and trading server. \| 2015-10-09 01:54:45 TD Ameritrade \| Starting real-time market data updates for: BRK/B. ID: 1 \| 2015-10-09 01:54:45 Intraday data recording state for symbol BRK/B is set to download 'Pending'. \| 2015-10-09 01:54:45 TD Ameritrade \| Starting real-time market data updates for: BRK/A. ID: 2 \| 2015-10-09 01:54:45 Intraday data recording state for symbol BRK/A is set to download 'Pending'. \| 2015-10-09 01:54:45 HD Request # 4 \| Downloading Intraday chart data for BRK/B to the file BRK[B.scid. Service: tda \| 2015-10-09 01:54:45 HD Request # 4 \| Download start Date-Time: 2015-10-09 01:43:23.000 \| 2015-10-09 01:54:45 HD Request # 4 \| Requesting historical Minute data for the current day. \| 2015-10-09 01:54:45 HD Request # 4 \| Receiving Intraday data for BRK/B starting at 2015-10-08 08:00:00 \| 2015-10-09 01:54:46 HD Request # 4 \| Received 381 records from 2015-10-08 08:00:00 to 2015-10-08 17:56:00 (9.9 hours) and wrote 0 records for BRK/B \| 2015-10-09 01:54:46 HD Request # 4 \| Intraday download COMPLETE for BRK/B. Completion time: 1s. Unique request ID: 3 \| 2015-10-09 01:54:46 Removed historical data download ID 3 \| 2015-10-09 01:54:46 Real-time Intraday chart data file updates started for BRK/B \| 2015-10-09 01:54:46 HD Request # 5 \| Downloading Intraday chart data for BRK/A to the file BRK[A.scid. Service: tda \| 2015-10-09 01:54:46 HD Request # 5 \| Download start Date-Time: 2015-10-09 01:43:23.000 \| 2015-10-09 01:54:46 HD Request # 5 \| Requesting historical Minute data for the current day. \| 2015-10-09 01:54:46 TD Ameritrade \| Streamer request #12 initiated. \| 2015-10-09 01:54:46 HD Request # 5 \| Receiving Intraday data for BRK/A starting at 2015-10-08 09:30:00 \| 2015-10-09 01:54:46 HD Request # 5 \| Received 102 records from 2015-10-08 09:30:00 to 2015-10-08 16:00:00 (6.5 hours) and wrote 0 records for BRK/A \| 2015-10-09 01:54:46 HD Request # 5 \| Intraday download COMPLETE for BRK/A. Completion time: 0s. Unique request ID: 4 \| 2015-10-09 01:54:46 Removed historical data download ID 4 \| 2015-10-09 01:54:46 Real-time Intraday chart data file updates started for BRK/A \| 2015-10-09 01:54:46 Chart #5 has tagged chart #1 for full recalculation. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:47 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 02-1 \| 2015-10-09 01:54:47 Chart #4 has tagged chart #3 for full recalculation. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:47 Chart #3 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:47 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook2a.cht \| 2015-10-09 01:54:47 TD Ameritrade \| Starting real-time market data updates for: BRK.B. ID: 3 \| 2015-10-09 01:55:14 Intraday data recording state for symbol BRK.B is set to download 'Pending'. \| 2015-10-09 01:55:14 HD Request # 6 \| Downloading Intraday chart data for BRK.B to the file BRK.B.scid. Service: equities.us \| 2015-10-09 01:55:15 HD Request # 6 \| Download start Date-Time: 2015-10-08 17:56:00.000 \| 2015-10-09 01:55:15 HD Request # 6 \| Using server: scdf2.sierracharts.com port 10149 \| 2015-10-09 01:55:15 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2015-10-09 01:55:15 Socket (10) \| Connected. \| 2015-10-09 01:55:15 HD Request # 6 \| Sending historical data logon request message. \| 2015-10-09 01:55:15 HD Request # 6 \| Requesting Intraday data. Start Date-Time: 2015-10-08 17:56:00. Record interval: 0. Symbol: BRK.? \| 2015-10-09 01:55:15 Socket (10) \| Shutdown and closed. \| 2015-10-09 01:55:15 The network socket for historical data has been closed. \| 2015-10-09 01:55:15 HD Request # 6 \| Error downloading historical Intraday data for BRK.B. Historical data file not available for symbol. \| 2015-10-09 01:55:15 HD Request # 6 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK.B \| 2015-10-09 01:55:15 HD Request # 6 \| Intraday download COMPLETE for BRK.B. Completion time: 0s. Unique request ID: 5 \| 2015-10-09 01:55:15 Removed historical data download ID 5 \| 2015-10-09 01:55:15 Real-time Intraday chart data file updates started for BRK.B \| 2015-10-09 01:55:15 Intraday data recording state for symbol BRK.B is set to download 'Pending'. \| 2015-10-09 01:55:15 HD Request # 7 \| Downloading Intraday chart data for BRK.B to the file BRK.B.scid. Service: tda \| 2015-10-09 01:55:15 HD Request # 7 \| Download start Date-Time: 2015-10-08 17:56:00.000 \| 2015-10-09 01:55:15 HD Request # 7 \| Requesting 0 days of historical Minute data. \| 2015-10-09 01:55:15 HD Request # 7 \| Error downloading historical Intraday data for BRK.B. Data acquisition failed for 1 of 1 requests.Error retrieving data. \| 2015-10-09 01:55:15 HD Request # 7 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK.B \| 2015-10-09 01:55:15 HD Request # 7 \| Intraday download COMPLETE for BRK.B. Completion time: 0s. Unique request ID: 6 \| 2015-10-09 01:55:15 Removed historical data download ID 6 \| 2015-10-09 01:55:15 Real-time Intraday chart data file updates started for BRK.B \| 2015-10-09 01:55:15 TD Ameritrade \| Old streamer request finished. Request ID: 12. \| 2015-10-09 01:55:15 TD Ameritrade \| Streamer request #32 initiated. \| 2015-10-09 01:55:16 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 02-1 \| 2015-10-09 01:55:17 TD Ameritrade \| Streamer request completed unexpectedly. Request ID: 32. \| 2015-10-09 01:55:31 TD Ameritrade \| Streamer request #33 initiated. \| 2015-10-09 01:55:33 TD Ameritrade \| Streamer response: STREAMER_SERVER_ID. Additional text: 02-1 \| 2015-10-09 01:55:33 Intraday data recording state for symbol BRK.B is set to download 'Pending'. \| 2015-10-09 01:55:37 Reloading all charts with filename: BRK.B.scid \| 2015-10-09 01:55:37 HD Request # 8 \| Downloading Intraday chart data for BRK.B to the file BRK.B.scid. Service: equities.us \| 2015-10-09 01:55:37 HD Request # 8 \| Download start Date-Time: 2015-04-06 01:55:37.000 \| 2015-10-09 01:55:37 HD Request # 8 \| Using server: scdf1.sierracharts.com port 10149 \| 2015-10-09 01:55:37 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2015-10-09 01:55:37 Socket (14) \| Connected. \| 2015-10-09 01:55:37 HD Request # 8 \| Sending historical data logon request message. \| 2015-10-09 01:55:37 HD Request # 8 \| Requesting Intraday data. Start Date-Time: 2015-04-06 01:55:37. Record interval: 0. Symbol: BRK.? \| 2015-10-09 01:55:37 Socket (14) \| Shutdown and closed. \| 2015-10-09 01:55:37 The network socket for historical data has been closed. \| 2015-10-09 01:55:37 HD Request # 8 \| Error downloading historical Intraday data for BRK.B. Historical data file not available for symbol. \| 2015-10-09 01:55:37 HD Request # 8 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK.B \| 2015-10-09 01:55:37 HD Request # 8 \| Intraday download COMPLETE for BRK.B. Completion time: 0s. Unique request ID: 7 \| 2015-10-09 01:55:37 Removed historical data download ID 7 \| 2015-10-09 01:55:37 Real-time Intraday chart data file updates started for BRK.B \| 2015-10-09 01:55:37 Intraday data recording state for symbol BRK.B is set to download 'Pending'. \| 2015-10-09 01:55:37 HD Request # 9 \| Downloading Intraday chart data for BRK.B to the file BRK.B.scid. Service: tda \| 2015-10-09 01:55:37 HD Request # 9 \| Download start Date-Time: 2015-04-06 01:55:37.000 \| 2015-10-09 01:55:37 HD Request # 9 \| Requesting 186 days of historical Minute data. \| 2015-10-09 01:55:37 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BRK.B.scid \| 2015-10-09 01:55:37 HD Request # 9 \| Error downloading historical Intraday data for BRK.B. Data acquisition failed for 1 of 1 requests.Error retrieving data. \| 2015-10-09 01:55:38 HD Request # 9 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BRK.B \| 2015-10-09 01:55:38 HD Request # 9 \| Intraday download COMPLETE for BRK.B. Completion time: 0s. Unique request ID: 8 \| 2015-10-09 01:55:38 Removed historical data download ID 8 \| 2015-10-09 01:55:38 Real-time Intraday chart data file updates started for BRK.B \| 2015-10-09 01:55:38

[2015-10-09 17:15:31] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see the reason for the problem: HD Request # 6 \| Requesting Intraday data. Start Date-Time: 2015-10-08 17:56:00. Record interval: 0. Symbol: BRK.? \| 2015-10-09 01:55:15 Socket (10) \| Shutdown and closed. \| 2015-10-09 01:55:15 The network socket for historical data has been closed. \| 2015-10-09 01:55:15 HD Request # 6 \| Error downloading historical Intraday data for BRK.B. Historical data file not available for symbol. \| 2015-10-09 01:55:15 This will be solved in the next release coming out before Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-10-11 15:52:25] #9 [Go To First Post]
User941434 - Posts: 39
After the fix will I be able to get 45 days of intraday (tick or 1 sec interval) history? I currently have your tier 3 subcription service and use TD ameritrade for my data feed.

[2015-10-11 21:03:50] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. However, this is the case currently. The problem only affects symbols with a dot in them. For example try IBM. You will receive Intraday tick by tick data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-10-11 21:04:04

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