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Date/Time: Mon, 06 May 2024 06:47:34 +0000



Stuck on Multiple Data/TradingServices

View Count: 1144

[2015-09-30 13:13:00]
User170575 - Posts: 221
Hi, I have my source set to TD and my remote to IB. From the source I open "FS" and set the
instance to IB and type in a ticker and hit "open trading dom." Shouldn't this open a DOM with access
to the IB accts? It seems I can only get access to the TD accts. I think the permissions are set
correctly,

Many thanks,

Cy
[2015-09-30 17:16:17]
Sierra Chart Engineering - Posts: 104368
What is the particular Interactive Brokers symbol you are using in the TD Ameritrade destination copy?

With the data sharing feature, trading is not supported across instances of Sierra Chart.

The feature is well documented here:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#Sharing

The documentation should answer all your questions. Please go over it carefully. There is not any additional information we can provide unless there is a very clear question and so far the question we have is too vague.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-30 17:16:54
[2015-09-30 17:44:02]
User170575 - Posts: 221
The ticker was CELG.

From the source I hit the FS button---then change the instance to IB---then ticker CELG--then open
trading DOM---then the DOM opens with a TD acct# though the DOM says "R"(Remote copy of SC).

So to use a DOM from the remote copy I must open the DOM within the remote and not the source? I only
ask again because the source does show the remote as being available in the instance.

Many thanks,

Cy
[2015-09-30 18:15:15]
Sierra Chart Engineering - Posts: 104368
You are doing this backwards. If you want to trade that symbol using your Interactive Brokers account, then you need to open a Trading DOM in the Interactive Brokers instance using data from the TD Ameritrade instance.

If you have any trouble with the instances being listed, then refer to this section here:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#SharingWithAdminAccess
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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