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Date/Time: Mon, 29 Apr 2024 09:45:23 +0000



CQG issues

View Count: 1325

[2015-09-18 13:01:28]
crazybears - Posts: 314
Hi
AMP+CQG
in the last days quite often i face these issues :
charts start don't update,lagging ,after a while SC reconnects and for a while all works fine until problem arise again.
sent email to CQG but they answered it isn't their fault.

Websocket | Received opcode Close. Received status code: 1000 | 2015-09-18 08:50:11
CQG FIX Trading | Websocket closed. | 2015-09-18 08:50:11
Connection to the external service has been lost. | 2015-09-18 08:50:11
CQG FIX: DisconnectFIX called. | 2015-09-18 08:50:11
CQG FIX: Sending a Logout message. | 2015-09-18 08:50:11
CQG FIX Trading | Sending logoff message. | 2015-09-18 08:50:11
Socket (199) | SSL shutdown indicates not able to send 'close notify'. | 2015-09-18 08:50:11
Socket (199) | SSL has been shut down. | 2015-09-18 08:50:11
Socket (199) | SSL object has been freed. SSL state is now disconnected. | 2015-09-18 08:50:11
Socket (199) | Shutdown and closed. | 2015-09-18 08:50:11
CQG FIX Trading | Websocket closed. | 2015-09-18 08:50:11
CQG FIX Trading | Disconnected. | 2015-09-18 08:50:11
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-09-18 08:50:11
CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2015-09-18 08:50:12
socket (198) | Shutdown and closed. | 2015-09-18 08:50:12
CQG FIX: Logged out and disconnected. | 2015-09-18 08:50:12
CQG FIX: Disconnected. | 2015-09-18 08:50:12

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-09-18 08:50:16
socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-09-18 08:50:17
socket (214) | Connected. | 2015-09-18 08:50:17
CQG FIX: Sending the Logon message. | 2015-09-18 08:50:17
CQG FIX Trading | Connected to trading server. | 2015-09-18 08:50:17
CQG FIX Trading | Connecting to market data server api.cqg.com | 2015-09-18 08:50:17
Connecting to websocket server. | 2015-09-18 08:50:17
CQG FIX - FCM name: AMP | 2015-09-18 08:50:18
Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2015-09-18 08:50:18
Socket (215) | Connected. | 2015-09-18 08:50:18
Socket (215) | Starting SSL 3/2 connection. | 2015-09-18 08:50:18
Socket (215) | SSL connection established. | 2015-09-18 08:50:19
Opening websocket. | 2015-09-18 08:50:19
Sending websocket handshake. | 2015-09-18 08:50:19
Received websocket handshake acknowledgment. | 2015-09-18 08:50:19
Web socket state is now open. | 2015-09-18 08:50:19
CQG FIX Trading | Websocket connected. | 2015-09-18 08:50:19
CQG FIX Trading | Sending market data logon message. | 2015-09-18 08:50:19
CQG FIX Trading | Logon successful. | 2015-09-18 08:50:19
CQG FIX Trading | Connected to data and trading server. | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.YMZ15. ID: 1 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.YMZ15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.ENQZ15. ID: 2 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.ENQZ15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ15. ID: 3 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.EPZ15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.CLEV15. ID: 4 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.CLEV15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.TFEZ15. ID: 5 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.TFEZ15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.GCEZ15. ID: 6 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.GCEZ15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.CLEX15. ID: 7 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.CLEX15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.EU6Z15. ID: 8 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.EU6Z15 | 2015-09-18 08:50:19
CQG FIX Trading | Starting real-time market data updates for: F.US.DXEZ15. ID: 9 | 2015-09-18 08:50:19
CQG FIX Trading | Sending symbol resolution request for F.US.DXEZ15 | 2015-09-18 08:50:19
CQG FIX Trading | Requesting market data for F.US.YMZ15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.ENQZ15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.EPZ15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.CLEV15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.TFEZ15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.GCEZ15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.CLEX15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.EU6Z15 | 2015-09-18 08:50:20
CQG FIX Trading | Requesting market data for F.US.DXEZ15 | 2015-09-18 08:50:20
P.S
set :allows server to drop data to true.
[2015-09-18 15:40:52]
Sierra Chart Engineering - Posts: 104368
The CQG server is closing the connection:

Websocket | Received opcode Close. Received status code: 1000 | 2015-09-18 08:50:11

We do not know the reason for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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