Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 13:11:41 +0000



SC started to log in log out

View Count: 781

[2015-09-17 21:03:03]
User38117 - Posts: 11
Hi, since yesterday I have trouble with SC. I have absolutely no idea what caused this problem. SC was running for more then 2 months without any problem. Symbols that stand aside from paid data feed a are not uploading any more.
attachmentlog.txt - Attached On 2015-09-17 20:59:11 UTC - Size: 260.88 KB - 280 views
Attachment Deleted.
[2015-09-17 22:44:49]
Sierra Chart Engineering - Posts: 104368
The following messages indicate a connectivity problem to the OEC server:

Open E Cry FIX | Connecting to trading server prod.openecry.com. Port: 9400. | 2015-09-17 22:56:10
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-09-17 22:56:10
OEC FIX Trading socket (125) | Error received in OnConnect while connecting. Windows error code 10060: Pokus o pøipojení selhal, protože pøipojená strana v èasovém intervalu øádnì neodpovìdìla, nebo vytvoøené pøipojení selhalo, protože neodpovìdìl pøipojený hostitel. | 2015-09-17 22:56:31
OEC FIX Trading socket (125) | Shutdown and closed. | 2015-09-17 22:56:31
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-09-17 22:56:31


Open E Cry FIX | Connecting to trading server prod.openecry.com. Port: 9400. | 2015-09-17 22:56:34
OEC FIX Trading socket (0) | Resolved address prod.openecry.com to IP 64.94.37.206 | 2015-09-17 22:56:34
OEC FIX Trading socket (126) | Connected. | 2015-09-17 22:56:34
OEC FIX Trading socket (126) | Starting TLS 1.2 connection. | 2015-09-17 22:56:34
OEC FIX Trading socket (126) | SSL connection timed out. | 2015-09-17 22:56:40 *
OEC FIX Trading socket (126) | SSL connection failed. | 2015-09-17 22:56:40

This is something that we do not have any direct control over. Refer to help topic 1.2 here for further information:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-17 22:45:16

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account