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Date/Time: Sun, 05 May 2024 11:43:49 +0000



SierraChart Crashes

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[2015-09-16 20:45:31]
fobglobal - Posts: 51
Hi

Every time I tried to login It crashes. It starts to download the data and then it crashes. Is there a way to have access to the message log other than being inside the program. Please let me know thanks
[2015-09-16 21:02:20]
Sierra Chart Engineering - Posts: 104368
You might be running a recent version which has a specific problem with historical data downloading which causes this. If the problem is what we think it is, then this is resolved.

Install the latest version of Sierra Chart using this link:
https://www.sierrachart.com/downloads/SierraChartSetupNoCLR.exe

In your case it must be installed into this folder:
C:\SierraChart\SierraChartTransActMA

If you do not have that folder on your system, let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-16 21:03:14

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