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Connecting to IB

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[2015-09-13 14:04:59] #1 [Go To First Post]
Richard Reyes - Posts: 98
I am having trouble connecting to IB through tgheir API. Please see log below. Software version: 1282 \| 2015-09-13 08:42:07 Uses Old Spreadsheets \| 2015-09-13 08:42:07 Usage end date: 2016-09-17 \| 2015-09-13 08:42:07 Enabled for: Advanced Features. \| 2015-09-13 08:42:07 Enabled for: Sierra Chart Historical Data Service. \| 2015-09-13 08:42:07 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-09-13 08:42:07 Current selected Data/Trading service: SC Forex Data (FXCM) \| 2015-09-13 08:42:07 Chart Update Interval: 500 \| 2015-09-13 08:42:07 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2015-09-13 08:42:07 2015-09-13 08:42:07 Local computer clock time \| 2015-09-13 08:42:07 2015-09-13 13:42:07 GMT time \| 2015-09-13 08:42:07 2015-09-13 08:42:07 Time zone adjusted time \| 2015-09-13 08:42:07 Time difference to server time: 0 seconds. \| 2015-09-13 08:42:07 Program path: G:\SierraChart 2\ \| 2015-09-13 08:42:07 Data Files path: G:\SierraChart 2\Data\ \| 2015-09-13 08:42:07 OS Version Number: 6.2 \| 2015-09-13 08:42:07 Locale Information: C \| 2015-09-13 08:42:07 Checking for new symbol settings for fxcm \| 2015-09-13 08:42:07 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-09-13 08:42:07 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-09-13 08:42:07 Symbol settings are up-to-date for fxcm \| 2015-09-13 08:42:08 Intraday data recording state for symbol USDJPY is set to download pending. \| 2015-09-13 08:42:11 HD Request # 2 \| Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm \| 2015-09-13 08:42:11 HD Request # 2 \| Download start Date-Time: 2015-09-11 15:59:00.000 \| 2015-09-13 08:42:11 HD Request # 2 \| Using server: ds4.sierracharts.com port 10149 \| 2015-09-13 08:42:11 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-09-13 08:42:11 Socket (2) \| Connected. \| 2015-09-13 08:42:11 HD Request # 2 \| Sending historical data logon request message. \| 2015-09-13 08:42:11 SC Forex Data (FXCM) \| Connecting to the server ds3.sierracharts.com. Port 443 \| 2015-09-13 08:42:12 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-09-13 08:42:12 Socket (3) \| Connected. \| 2015-09-13 08:42:12 SC Forex Data (FXCM) \| Connected to server. \| 2015-09-13 08:42:12 SC Forex Data (FXCM) \| Sending logon request message. \| 2015-09-13 08:42:12 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2015-09-11 15:59:00. Record interval: 1. Symbol: USDJPY \| 2015-09-13 08:42:12 HD Request # 2 \| Decompressing data. \| 2015-09-13 08:42:12 HD Request # 2 \| Receiving Intraday data for USDJPY starting at 2015-09-11 15:59:00 \| 2015-09-13 08:42:12 HD Request # 2 \| Timestamp of first Intraday data file record written: 2015-09-11 15:59:00 \| 2015-09-13 08:42:12 HD Request # 2 \| Historical data for USDJPY is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2015-09-13 08:42:12 Socket (2) \| Shutdown and closed. \| 2015-09-13 08:42:12 The network socket for historical data has been closed. \| 2015-09-13 08:42:12 HD Request # 2 \| Received 1 record from 2015-09-11 15:59:00 to 2015-09-11 15:59:00 (0.0 seconds) and wrote 1 record for USDJPY \| 2015-09-13 08:42:12 HD Request # 2 \| Intraday download COMPLETE for USDJPY. Completion time: 1s. Unique request ID: 1 \| 2015-09-13 08:42:12 Removed historical data download ID 1 \| 2015-09-13 08:42:12 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-09-13 08:42:12 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-09-13 08:42:12 SC Forex Data (FXCM) \| Server Name: SC Realtime Server. \| 2015-09-13 08:42:13 SC Forex Data (FXCM) \| Server protocol version: 7. Client protocol version: 6. There is a protocol mismatch! \| 2015-09-13 08:42:13 SC Forex Data (FXCM) \| Successfully connected. \| 2015-09-13 08:42:13 SC Forex Data (FXCM) \| Starting real-time market data updates for: USDJPY. ID: 1 \| 2015-09-13 08:42:13 Intraday data recording state for symbol USDJPY is set to download pending. \| 2015-09-13 08:42:15 HD Request # 3 \| Downloading Intraday chart data for USDJPY to the file USDJPY.scid. Service: fxcm \| 2015-09-13 08:42:15 HD Request # 3 \| Download start Date-Time: 2015-09-11 15:59:00.000 \| 2015-09-13 08:42:15 HD Request # 3 \| Using server: ds5.sierracharts.com port 10149 \| 2015-09-13 08:42:15 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-09-13 08:42:15 Socket (4) \| Connected. \| 2015-09-13 08:42:15 HD Request # 3 \| Sending historical data logon request message. \| 2015-09-13 08:42:15 HD Request # 3 \| Requesting Intraday data. Start Date-Time: 2015-09-11 15:59:00. Record interval: 1. Symbol: USDJPY \| 2015-09-13 08:42:16 HD Request # 3 \| Decompressing data. \| 2015-09-13 08:42:16 HD Request # 3 \| Receiving Intraday data for USDJPY starting at 2015-09-11 15:59:00 \| 2015-09-13 08:42:16 HD Request # 3 \| Timestamp of first Intraday data file record written: 2015-09-11 15:59:00 \| 2015-09-13 08:42:16 Socket (4) \| Shutdown and closed. \| 2015-09-13 08:42:16 The network socket for historical data has been closed. \| 2015-09-13 08:42:16 HD Request # 3 \| Received 1 record from 2015-09-11 15:59:00 to 2015-09-11 15:59:00 (0.0 seconds) and wrote 1 record for USDJPY \| 2015-09-13 08:42:16 HD Request # 3 \| Intraday download COMPLETE for USDJPY. Completion time: 0s. Unique request ID: 2 \| 2015-09-13 08:42:16 Removed historical data download ID 2 \| 2015-09-13 08:42:16 Real-time Intraday chart data file updates started for USDJPY \| 2015-09-13 08:42:16 Current selected Data/Trading service: Interactive Brokers \| 2015-09-13 09:02:40 Checking for new symbol settings for ib \| 2015-09-13 09:02:40 Socket (3) \| Shutdown and closed. \| 2015-09-13 09:02:40 SC Forex Data (FXCM) \| Disconnected from the server. \| 2015-09-13 09:02:40 Interactive Brokers: Connecting to 7496:7496 \| 2015-09-13 09:02:40 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-09-13 09:02:41 HTTP connection to www.sierrachart.com:80 (5) \| Connected. \| 2015-09-13 09:02:41 Requesting symbol settings for ib. Overwrite = off. \| 2015-09-13 09:02:41 Symbol settings received. \| 2015-09-13 09:02:41 Processed received symbol settings \| 2015-09-13 09:02:41 Socket (0) \| Error on address resolution. Windows error code 11001: No such host is known. \| 2015-09-13 09:02:43 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-09-13 09:02:43 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-09-13 09:02:43 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-09-13 09:02:43 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-09-13 09:02:43 Interactive Brokers \| Disconnected. \| 2015-09-13 09:02:43 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-09-13 09:02:43 Starting TWS auto-login thread. \| 2015-09-13 09:02:44 HTTP connection to www.sierrachart.com:80 (5) \| Closed. No error. \| 2015-09-13 09:02:46 HTTP connection to www.sierrachart.com:80 (5) \| Shutdown and closed. \| 2015-09-13 09:02:46 TWS auto-login thread ending. \| 2015-09-13 09:02:47 Interactive Brokers: Connecting to 7496:7496 \| 2015-09-13 09:02:48 Starting TWS auto-login thread. \| 2015-09-13 09:02:48 TWS auto-login thread ending. \| 2015-09-13 09:02:49 Socket (0) \| Error on address resolution. Windows error code 11001: No such host is known. \| 2015-09-13 09:02:50 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-09-13 09:02:50 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-09-13 09:02:50 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-09-13 09:02:50 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-09-13 09:02:50 Interactive Brokers \| Disconnected. \| 2015-09-13 09:02:50 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-09-13 09:02:50 Starting TWS auto-login thread. \| 2015-09-13 09:02:52 TWS auto-login thread ending. \| 2015-09-13 09:02:53 Interactive Brokers: Connecting to 7496:7496 \| 2015-09-13 09:02:55 Starting TWS auto-login thread. \| 2015-09-13 09:02:56 TWS auto-login thread ending. \| 2015-09-13 09:02:57 Socket (0) \| Error on address resolution. Windows error code 11001: No such host is known. \| 2015-09-13 09:02:57 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-09-13 09:02:57 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-09-13 09:02:57 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-09-13 09:02:57 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-09-13 09:02:57 Interactive Brokers \| Disconnected. \| 2015-09-13 09:02:57 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-09-13 09:02:57 Starting TWS auto-login thread. \| 2015-09-13 09:03:00 TWS auto-login thread ending. \| 2015-09-13 09:03:01 Interactive Brokers: Connecting to 7496:7496 \| 2015-09-13 09:03:02 Starting TWS auto-login thread. \| 2015-09-13 09:03:04 Socket (0) \| Error on address resolution. Windows error code 11001: No such host is known. \| 2015-09-13 09:03:05 Interactive Brokers \| Failed to connect to the data and trade server. \| 2015-09-13 09:03:05 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2015-09-13 09:03:05 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-09-13 09:03:05 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-09-13 09:03:05 Interactive Brokers \| Disconnected. \| 2015-09-13 09:03:05 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-09-13 09:03:05 TWS auto-login thread ending. \| 2015-09-13 09:03:05 Starting TWS auto-login thread. \| 2015-09-13 09:03:08 TWS auto-login thread ending. \| 2015-09-13 09:03:09 File >> Disconnect selected. \| 2015-09-13 09:03:09 Interactive Brokers \| Disconnected. \| 2015-09-13 09:03:09

[2015-09-13 21:58:35] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: Interactive Brokers: Connecting to 7496:7496 \| 2015-09-13 09:03:02 Socket (0) \| Error on address resolution. Windows error code 11001: No such host is known. \| 2015-09-13 09:03:05 Set Global Settings >> Data/Trade Service Settings >> Connection Details >> Server to localhost:7496. And try connecting again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-13 21:58:52

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