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Date/Time: Sat, 04 May 2024 13:31:09 +0000



Incorrect Number of bars per day

View Count: 753

[2015-09-13 07:03:02]
User787778 - Posts: 139
With CLV5-NYMEX loaded, on a 30 minute chart, I only get 47 bars per day. The 23:30 bar is missing.
[2015-09-13 07:19:05]
Sierra Chart Engineering - Posts: 104368
Re-download the data following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart

If you still have a problem, what is the date of that day which is missing data?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-13 15:04:54]
User787778 - Posts: 139
I have cleared and reloaded the data, but to no effect.

It happens on all the days.

Please see screen shot:

http://www.sierrachart.com/image.php?l=1442156526648.png
[2015-09-13 17:06:50]
User11942 - Posts: 298
Markets are closed for maintenance for 45 min every day Mon thru Fri, 5:15PM to 6:00PM Eastern. Thus, there are should be only 47 30-min candles (considering 47th candle is in fact a 15-min candle). So, there are no any errors on your charts.
Date Time Of Last Edit: 2015-09-13 17:09:31
[2015-09-13 20:09:18]
Sierra Chart Engineering - Posts: 104368
If post #4 answers your question, then this support request is finished.

Otherwise, what is the time zone of the chart you have posted?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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