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Direct MessagesDate/Time: Sat, 04 May 2024 14:05:13 +0000
downloading historical data
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| [2015-09-11 21:56:41] |
| User73921 - Posts: 1 |
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Just reactived my subscription and downloaded my charts but I don't have any previous history in 1M to 1H data. It's all just current within the time I loaded it all up this morning. I do get daily and weekly previous data. Any suggestions? |
| [2015-09-11 22:28:13] |
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Go to one of the charts and select Edit >>Delete All Data and Download. After this provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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