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Date/Time: Fri, 19 Apr 2024 22:33:27 +0000



Yet another error Message -

View Count: 727

[2015-09-10 14:22:11]
AP - Posts: 117
Error Message -

Trade Activity Log file date-time limits: Sim record date-time limit is 2015-08-26 00:00:00. Non-sim record date-time limit is 2015-06-09 00:00:00. Non-sim fill record date-time limit is 2014-12-05 00:00:00. | 2015-09-10 09:01:28

Again same 2 issues -

1. What has the above got to do with my trading today on 09/10/2015? If you see - the dates mentioned above are from August and June of 2015. Also, in checking with CGQ - my order router - they have categorically disowned these errors.

2. Again, it is pausing me for a few seconds as I am trading. Is there a way I can stop this trading pause.


PLEASE HELP.
[2015-09-10 17:44:18]
Sierra Chart Engineering - Posts: 104368
This is just an informational message. And it could not possibly cause you any "pause" with trading.

If you submit an order or order modification and it gets rejected, you would see a new message added to the Trade >> Trade Service Log at the very end. You only need to look at that last message or the last few messages.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-10 18:00:13]
AP - Posts: 117
OK - thanks - but the pause is very distinct and very dangerously intrusive.

I will be all the more observant next time and will report back if that recurs.
[2015-09-10 18:27:03]
Sierra Chart Engineering - Posts: 104368
There is a broker asking us about an "order rate exceeded" message from CQG and we think they are referring to you.

They must contact CQG and increase the order rate. Do not wait on this! We have made that very clear before.

You do not need to post all of this unrelated information here. The responsibility of this is with your broker and they must immediately take care of the problem for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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