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Date/Time: Sat, 04 May 2024 16:01:43 +0000



10 tick chart not showing 10 ticks

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[2015-09-09 15:50:25]
tellerbe - Posts: 109
I am running a 10 tick candle chart.
Sometimes my chart shows a candle with only 2 ticks. When checked with the Values Chart,it shows 10 ticks between the high and low. How do I get the chart to each candle as 10 ticks
[2015-09-09 20:07:58]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-10 01:40:28]
tellerbe - Posts: 109
http://www.sierrachart.com/image.php?l=1441848932373.png
I don't think this is what you wanted
[2015-09-10 04:45:03]
Sierra Chart Engineering - Posts: 104368
This is what we need.

Go to the chart and select Edit >>Delete All Data and Download.

After this let us know if you still see the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-10 19:27:19]
tellerbe - Posts: 109
es,aa the problem is still there. I have performed the contract rollover and it is still there.
[2015-09-10 19:53:50]
tellerbe - Posts: 109
http://www.sierrachart.com/image.php?l=1441914749226.png
This is a copy of the rolled over chart.
[2015-09-11 07:27:20]
Sierra Chart Engineering - Posts: 104368
In Chart >> Chart Settings >> Bar Period Type there are several Range Per Bar* settings. Specifically which one are you using? We need the exact name.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-11 17:42:23]
tellerbe - Posts: 109
Range per bar Standard (in ticks)
[2015-09-11 23:48:04]
Sierra Chart Engineering - Posts: 104368
We cannot duplicate this problem and cannot think why this is occurring.

So we need to look into this with remote assistance. Afternoons are best for us. Would you be available Monday or Tuesday afternoon?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-11 23:48:14
[2015-09-14 15:52:35]
tellerbe - Posts: 109
I just discovered the problem. I was running "body only " candles. Thanks anyway.
T/ Ellerbee

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