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Date/Time: Sat, 19 Sep 2020 09:13:59 +0000



Historical Bid/Ask Tick Data From Rithmic

[2015-09-09 02:50:53]
User760942 - Posts: 120 | Ending Date: 2018-05-07 [Expired]
Hi SC,

I currently have a paid "Service package 5" account with you and a demo paper trading account with Rithmic. I've setup Sierrachart to receive Rithmic's realtime and historical futures tick data.

In SC I'm able to display many days of Rithmic's tick by tick BID/ASK prices on certain Futures contracts, but only a few hours worth on other futures contracts.

For instance, I'm able to display many days of historical tick by tick BID/ASK prices for NQU5-CME, but can only display a few hours worth for M6EU5-CME and ZCZF-CBOT.

Any idea what the issue is?

Thanks!
Date Time Of Last Edit: 2015-09-09 02:53:10
[2015-09-09 03:09:01]
Sierra Chart Engineering - Posts: 89738 | Ending Date: 2021-04-05
Go to the M6EU5-CME chart and select Edit >>Delete All Data and Download.

If you do not get all of the data, post a copy of the Message Log, by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will start with one symbol first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-09-09 05:32:19]
User760942 - Posts: 120 | Ending Date: 2018-05-07 [Expired]
That made it work for both symbols I was having the issue with, thanks!

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