Home >> Support Board

Support Board

Date/Time: Fri, 26 Apr 2024 10:20:30 +0000

How to Post a Message for Support

Trade Order Error - OEC order update (Rejected). Text: All TimeInForce fields must be equ

View Count: 5197

[2015-09-09 01:56:55] #1 [Go To First Post]
jivetrader - Posts: 379
Trade Order Error - OEC order update (Rejected). Text: All TimeInForce fields must be equal.. Internal Order ID: 37635. Service Order ID: OECFIX:635771700316169484:38162. Symbol: 6EU5 \| 2015-09-08 21:51:33 * all of my attached orders are GTC. changing them to Day still produces this error. please advise


_3 SIZE EU SL4 TP2 TP3 TP100.twconfig - Attached On 2015-09-09 01:56:53 UTC - Size: 6.18 KB - 261 views

[2015-09-09 03:16:23] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a message from the OEC system and we see the attached Trade Window configuration file has consistent Time in Force settings for the parent order and the Attached Orders. So we suggest setting the parent order and the Attached Orders to a Time in Force of Day. If you need further help, provide this error to OEC support and see what they say. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-09 03:17:04

[2015-09-09 17:30:56] #3 [Go To First Post]
jivetrader - Posts: 379
reply from my broker, after a thorough investigation: My clearing firm is saying we are receiving the rejection from Sierra. i do have 'reject stop orders that will automatically fill' checked in trade settings. not sure if this could be it. either way, these orders behave fine in simulation mode. please look into this further.thanks

[2015-09-09 18:23:59] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The rejection is happening from OEC. That is 100% definite no matter what anyone says. As long as the Time in Force setting for both the parent order and the Attached Orders are the same, this error should not occur. We just tested this now using the OEC API server and we do not get that error message. If you continue to have this problem then we recommend unchecking Global Settings >> General Trade Settings > Use Server-Side OCO and Bracket Orders. That will solve it. If that solves it, then please do not ask us about this further because we cannot help with it. i do have 'reject stop orders that will automatically fill' checked in trade settings. not sure if this could be it. No. This is unrelated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-09-11 05:23:21] #5 [Go To First Post]
jivetrader - Posts: 379
this was solved by changing all orders in the order strategy to Day type instead of Good Til Cancel/GTC. now both limit and market orders are being accepted by OEC server. thank you for investigating.

To post a message in this thread, you need to log in with your Sierra Chart account: