Date/Time: Mon, 23 Apr 2018 02:00:02 +0000
barchart download failed
|User86090 - Posts: 3|
i just engaged into barchart feed service, but i data fails to upload in sierra charts.
please advise as to source of the problem.
Sierra Chart - Max - Posts: 3196
Please provide us a copy of the message log following the steps here:
Sierra Chart Support
Sierra Chart Engineering - Posts: 59326
We see 2 potential Issues:
First you are running an older version of Sierra Chart. Update by selecting Help >> Download Current Version.
You do not appear to have the proper Service selected. Follow through the Step-by-step instructions here:
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
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