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Date/Time: Fri, 26 Apr 2024 00:55:03 +0000



barchart download failed

View Count: 2575

[2013-03-20 11:58:19]
User86090 - Posts: 3
hi
i just engaged into barchart feed service, but i data fails to upload in sierra charts.
please advise as to source of the problem.
tnx
[2013-03-20 15:29:24]
Sierra Chart - Max - Posts: 5596
Please provide us a copy of the message log following the steps here:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support
[2013-03-20 18:03:30]
Sierra Chart Engineering - Posts: 104368
We see 2 potential Issues:

First you are running an older version of Sierra Chart. Update by selecting Help >> Download Current Version.

You do not appear to have the proper Service selected. Follow through the Step-by-step instructions here:
http://www.sierrachart.com/index.php?l=doc/Barchart.com.php#Using
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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