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Date/Time: Sun, 21 Oct 2018 00:55:49 +0000

barchart download failed

Support Request:
[2013-03-20 11:58:19]
User86090 - Posts: 3
i just engaged into barchart feed service, but i data fails to upload in sierra charts.
please advise as to source of the problem.
[2013-03-20 15:29:24]
Sierra Chart - Max - Posts: 3507
Please provide us a copy of the message log following the steps here:
Sierra Chart Support
[2013-03-20 18:03:30]
Sierra Chart Engineering - Posts: 65034
We see 2 potential Issues:

First you are running an older version of Sierra Chart. Update by selecting Help >> Download Current Version.

You do not appear to have the proper Service selected. Follow through the Step-by-step instructions here:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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