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Date/Time: Thu, 28 Mar 2024 16:57:04 +0000



no live data and vbp study malfunction

View Count: 911

[2015-08-31 00:25:51]
User488443 - Posts: 5
I'm trying to set my vbp study to start @ 17 and end on 16:59:59 but it will only display 0-0. I also can't get a live data feed. I keep having to update the data. Please see the attached video.

Thanks, Jack

http://www.sierrachart.com/image.php?l=1440980680477.png



Software version: 1282 | 2015-08-30 23:52:36
Uses New Spreadsheets | 2015-08-30 23:52:36
Enabled for: Advanced Features. | 2015-08-30 23:52:36
Enabled for: Sierra Chart Historical Data Service. | 2015-08-30 23:52:36
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-30 23:52:36
Current selected Data/Trading service: AMP/TTNet | 2015-08-30 23:52:36
Chart Update Interval: 500 | 2015-08-30 23:52:36
Data/Trade Service Settings automatically set. | 2015-08-30 23:52:36
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2015-08-30 23:52:36
2015-08-30 17:52:36 Local computer clock time | 2015-08-30 23:52:36
2015-08-30 22:52:36 GMT time | 2015-08-30 23:52:36
2015-08-30 23:52:36 Time zone adjusted time | 2015-08-30 23:52:36
Time difference to server time: 4 seconds. | 2015-08-30 23:52:36
Program path: C:\SierraChart\ | 2015-08-30 23:52:36
Data Files path: C:\SierraChart\Data\ | 2015-08-30 23:52:36
OS Version Number: 6.2 | 2015-08-30 23:52:36
Locale Information: C | 2015-08-30 23:52:36

Checking for new symbol settings for tt | 2015-08-30 23:52:36
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-30 23:52:36
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-30 23:52:36
Symbol settings are up-to-date for tt | 2015-08-30 23:52:36

AMP/TTNet | Connecting. | 2015-08-30 23:52:41
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2015-08-30 23:52:41
TT FIX Data socket (2) | Connected. | 2015-08-30 23:52:41
TT FIX Data: Sending the Logon message. | 2015-08-30 23:52:41
TT FIX Data: Connected. | 2015-08-30 23:52:41
TT FIX Trading | Connecting to 12.41.48.53. Port10500 | 2015-08-30 23:52:41
TT FIX Trading socket (3) | Connected. | 2015-08-30 23:52:41
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-08-30 23:52:41
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-08-30 23:52:41
TT FIX Trading: Sending the Logon message. | 2015-08-30 23:52:42
TT FIX Trading: Connected. | 2015-08-30 23:52:42
AMP/TTNet | Connected. | 2015-08-30 23:52:42
TT Gateway Status: Price server for the CME exchange is Open | 2015-08-30 23:52:42
TT Gateway Status: Order server for the CME exchange is Open | 2015-08-30 23:52:42
TT Gateway Status: Fill server for the CME exchange is Open | 2015-08-30 23:52:42
TT Gateway Status: Price server for the Eurex-B exchange is Closed | 2015-08-30 23:52:42
TT Gateway Status: Order server for the Eurex-B exchange is Closed | 2015-08-30 23:52:42
TT Gateway Status: Fill server for the Eurex-B exchange is Closed | 2015-08-30 23:52:42
TT Gateway Status: Price server for the TTSIM exchange is Open | 2015-08-30 23:52:42
TT Gateway Status: Order server for the TTSIM exchange is Open | 2015-08-30 23:52:42
TT Gateway Status: Fill server for the TTSIM exchange is Open | 2015-08-30 23:52:42
AMP/TTNet | Starting real-time market data updates for: EURUSD. ID: 1 | 2015-08-30 23:53:46
Symbol Error - EURUSD is unknown, unavailable, or improperly formatted. | 2015-08-30 23:53:46
Intraday data recording state for symbol EURUSD is set to download pending. | 2015-08-30 23:53:46
HD Request # 2 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2015-08-30 23:53:46
HD Request # 2 | Download start Date-Time: 2015-08-28 17:06:30.000 | 2015-08-30 23:53:46
HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-08-30 23:53:46
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-08-30 23:53:46
Socket (4) | Connected. | 2015-08-30 23:53:46
HD Request # 2 | Sending historical data logon request message. | 2015-08-30 23:53:46
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-08-28 17:06:30. Record interval: 1. Symbol: EURUSD | 2015-08-30 23:53:47
HD Request # 2 | Decompressing data. | 2015-08-30 23:53:48
HD Request # 2 | Receiving Intraday data for EURUSD starting at 2015-08-28 17:06:30 | 2015-08-30 23:53:48
HD Request # 2 | Timestamp of first Intraday data file record written: 2015-08-28 17:06:30 | 2015-08-30 23:53:48
Socket (4) | Shutdown and closed. | 2015-08-30 23:53:49
The network socket for historical data has been closed. | 2015-08-30 23:53:49
HD Request # 2 | Received 13661 records from 2015-08-28 17:06:30 to 2015-08-30 23:53:52 (2.3 days) and wrote 13661 records for EURUSD | 2015-08-30 23:53:49
HD Request # 2 | Intraday download COMPLETE for EURUSD. Completion time: 3s. Unique request ID: 1 | 2015-08-30 23:53:49
Removed historical data download ID 1 | 2015-08-30 23:53:49
Real-time Intraday chart data file updates started for EURUSD | 2015-08-30 23:53:49
[2015-08-31 18:55:30]
Sierra Chart Engineering - Posts: 104368
When your account is through AMP, you will not have access to real-time Forex data. Only futures data.

The Session Times for the Volume by Price study are set through Chart Settings. Refer refer to the Session Times documentation here:
https://www.sierrachart.com/index.php?page=doc/doc_SessionTimes.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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