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Date/Time: Tue, 19 Mar 2024 07:57:37 +0000



New computer - data and settings transferred, but problem with spreadsheet conversion

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[2015-08-25 18:57:23]
User0123 - Posts: 36
I recently purchased a new computer, successfully downloaded Sierra Chart software and transferred settings and data per the instructions on the SC website. Upon loading a chartbook, however, there seemed to be problems with my custom spreadsheets. The message log stated:

Launching C:\SierraChart\SpreadsheetFileConverter.exe with parameters: "C:\SierraChart\Data\Dl.scwbf" "Dl.scss" 67396 -culture=1033 | 2015-08-25 14:31:26
Launching C:\SierraChart\SpreadsheetFileConverter.exe with parameters: "C:\SierraChart\Data\Dg.scwbf" "Dg.scss" 67398 -culture=1033 | 2015-08-25 14:31:26
Launching C:\SierraChart\SpreadsheetFileConverter.exe with parameters: "C:\SierraChart\Data\D1Hl.scwbf" "D1Hl.scss" 67442 -culture=1033 | 2015-08-25 14:31:26
Message from the spreadsheet file converter: Unhandled exception in the conversion process. | 2015-08-25 14:31:27 *
Spreadsheet conversion process running. | 2015-08-25 14:31:27
Message from the spreadsheet file converter: Unhandled exception in the conversion process. | 2015-08-25 14:31:27 *
Spreadsheet conversion process running. | 2015-08-25 14:31:27
Unable to open C:\SierraChart\Data\Dl.scwbf because the spreadsheet file conversion failed. | 2015-08-25 14:31:27 *
Unable to open C:\SierraChart\Data\Dg.scwbf because the spreadsheet file conversion failed. | 2015-08-25 14:31:27 *
Spreadsheet conversion process running. | 2015-08-25 14:31:27
Message from the spreadsheet file converter: Unhandled exception in the conversion process. | 2015-08-25 14:31:27 *
Unable to open C:\SierraChart\Data\D1Hl.scwbf because the spreadsheet file conversion failed. | 2015-08-25 14:31:27 *

Any and all help in resolving this issue would be very much appreciated
[2015-08-25 19:15:38]
Sierra Chart Engineering - Posts: 104368
You need to use the version of Sierra Chart with Old Spreadsheets.

Here is the download link:
https://www.sierrachart.com/downloads/SierraChartSetup.exe

Use this link to download and install Sierra Chart. This will solve the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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