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Date/Time: Fri, 29 Mar 2024 10:18:38 +0000



Refunds for unused service

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[2015-08-25 16:32:18]
User32803 - Posts: 18
My level 5 subscription has a usage end date of December 1, 2015. Since I'm not trading any longer, does Sierra Chart provide any refund for unused service? If yes, what must I do to obtain a refund?
[2015-08-25 17:15:10]
Sierra Chart Engineering - Posts: 104368
It depends upon the time of payment. Please contact us through an account support ticket here about this:
https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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