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CL Historical data

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[2015-08-24 11:33:17] #1 [Go To First Post]
Adam - Posts: 141
Hi, I was wondering if you could add some more years to the CL historical feed? i finishes late 1999 and with the current moves seeing the late 80's trade when the contract started (like CQG) would be handy. Thanks in advance Adam

[2015-08-24 18:03:59] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What Data or Trading service are you using or do you wish to use? See this page for the list: http://www.sierrachart.com/index.php?page=data.php&CAID=def Or, select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? ----- Also when using the Sierra Chart Historical Data Service you can use the symbol CL# to look at a long-term chart of this market. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-24 21:06:27] #3 [Go To First Post]
Adam - Posts: 141
Im currently using IQFeed but want to move to your service and i can only get CL back to 1999 and IQFeed offer back to 1987 Thanks

[2015-08-24 21:10:21] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Do you require historical daily data back that far? Using CL# you can go back to 1983. You can have a look at this data now using using the "SC Historical Data" service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-24 21:13:57] #5 [Go To First Post]
Adam - Posts: 141
Fabulous thanks I'm struggling to get it to work using that symbol see attached


gdfgfdg.JPG / V - Attached On 2015-08-24 21:13:50 UTC - Size: 118.7 KB - 296 views

[2015-08-25 00:44:34] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is quite unusual. Go to that chart and select Edit >>Delete All Data and Download to retry the download. If you still do not see a chart, post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-26 20:15:45] #7 [Go To First Post]
Adam - Posts: 141
Still not working here is the log: Error creating the file folder: D:\SierraChart\SierraChart_LMAX\Data\. Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:13:43 * Software version: 1282 \| 2015-08-26 20:13:44 Uses New Spreadsheets \| 2015-08-26 20:13:44 Usage end date: 2017-03-01 \| 2015-08-26 20:13:44 Enabled for: Advanced Features. \| 2015-08-26 20:13:44 Enabled for: Advanced Features 2. \| 2015-08-26 20:13:44 Enabled for: Sierra Chart Historical Data Service. \| 2015-08-26 20:13:44 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-08-26 20:13:44 Current selected Data/Trading service: SC Historical Data \| 2015-08-26 20:13:44 Chart Update Interval: 500 \| 2015-08-26 20:13:44 Time Zone: +00:00:00 (UTC+00) \| 2015-08-26 20:13:44 2015-08-26 21:13:44 Local computer clock time \| 2015-08-26 20:13:44 2015-08-26 20:13:44 GMT time \| 2015-08-26 20:13:44 2015-08-26 20:13:44 Time zone adjusted time \| 2015-08-26 20:13:44 Time difference to server time: 0 seconds. \| 2015-08-26 20:13:44 Program path: C:\SierraChart_LMAX\ \| 2015-08-26 20:13:44 Data Files path: D:\SierraChart\SierraChart_LMAX\Data\ \| 2015-08-26 20:13:44 OS Version Number: 6.2 \| 2015-08-26 20:13:44 Locale Information: C \| 2015-08-26 20:13:44 Checking for new symbol settings for ddf \| 2015-08-26 20:13:44 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-08-26 20:13:44 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-08-26 20:13:44 Symbol settings are up-to-date for ddf \| 2015-08-26 20:13:47 SC Historical Data \| Connected. Historical Intraday data will be requested. \| 2015-08-26 20:13:49 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-08-26 20:13:52 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-08-26 20:13:52 Error creating or opening Historical Daily data file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly. Error: Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:14:16 * Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:16 * Error opening file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly Error: Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:14:16 * Error opening or reading chart data file. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:16 * SC Historical Data \| Starting real-time market data updates for: CL#. ID: 1 \| 2015-08-26 20:14:16 SC Historical Data \| Subscribing to streaming market data in the service client is not supported. Symbol: CL# \| 2015-08-26 20:14:16 HD Request # 2 \| Error downloading historical Daily data for CL#. Error while getting Historical Daily download information from file. Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:16 * HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL# \| 2015-08-26 20:14:16 HD Request # 2 \| Daily download COMPLETE for CL#. Completion time: 0s. Unique request ID: 1 \| 2015-08-26 20:14:16 Removed historical data download ID 1 \| 2015-08-26 20:14:16 Error creating or opening Historical Daily data file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly. Error: Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:14:17 * Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:17 * Error opening file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly Error: Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:14:17 * Error opening or reading chart data file. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:17 * HD Request # 3 \| Downloading Historical Daily chart data for CL#. Starting date: 1965-08-26. Service: ddf \| 2015-08-26 20:14:29 Historical data download counter reset. \| 2015-08-26 20:14:29 HD Request # 3 \| Requesting historical Daily Continuous data for CLZ10 starting at 1965-08-25 \| 2015-08-26 20:14:29 HD Request # 3 \| Receiving historical Daily data for CL# starting at 1983-03-30 \| 2015-08-26 20:14:30 HD Request # 3 \| Error opening historical Daily data file. \| 2015-08-26 20:14:30 * HD Request # 3 \| Error writing historical data record. \| 2015-08-26 20:14:30 * HD Request # 3 \| Received 8131 records from 1983-03-30 00:00:00 to 2015-08-26 00:00:00 (32.4 years) and wrote 0 records for CL# \| 2015-08-26 20:14:30 HD Request # 3 \| Daily download COMPLETE for CL#. Completion time: 0s. Unique request ID: 2 \| 2015-08-26 20:14:30 Removed historical data download ID 2 \| 2015-08-26 20:14:30 Error creating or opening Historical Daily data file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly. Error: Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:14:30 * Daily data file D:\SierraChart\SierraChart_LMAX\Data\CL#.dly does not exist. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:30 * Error opening file: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly Error: Windows error code 3: The system cannot find the path specified. \| 2015-08-26 20:14:30 * Error opening or reading chart data file. File: D:\SierraChart\SierraChart_LMAX\Data\CL#.dly \| 2015-08-26 20:14:30 *

[2015-08-27 03:32:25] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Select Global Settings >> General Settings. Set the Data Files Folder to: C:\SierraChart_LMAX\Data. After this restart Sierra Chart. You will not have this problem any longer. We will also make a change to automatically correct this kind of problem in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-27 03:40:02

[2015-08-27 08:45:14] #9 [Go To First Post]
Adam - Posts: 141
Thanks for the resolve i tend to operate all data from D drive not my core OS drives so if this is resolved in a new version this would be good Adam

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