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Direct MessagesDate/Time: Fri, 26 Apr 2024 19:27:42 +0000
Having data issue Rithmic and SCH Market Statistics
View Count: 914
| [2015-08-19 14:10:12] |
| User520037 - Posts: 6 |
|
Hello, I experience data problem today morning. Some charts not loading at all, or there are gaps in overnight data or after disconnecting/connecting. (there is Waiting for historical download, or nothing) I updated from 1282 to see if issue go away in 1285, it didn't. Then restarted SCH and Windows. Nothing helps so far. I attach my message log. Thanks. File >> Disconnect selected. | 2015-08-19 09:07:43 Removed historical data download ID 3 | 2015-08-19 09:07:43 Removed historical data download ID 4 | 2015-08-19 09:07:44 Removed historical data download ID 5 | 2015-08-19 09:07:44 Removed historical data download ID 6 | 2015-08-19 09:07:44 Removed historical data download ID 7 | 2015-08-19 09:07:44 HD Request # 3 | Download canceled. | 2015-08-19 09:07:44 Socket (5) | Shutdown and closed. | 2015-08-19 09:07:44 HD Request # 3 | Received 5671 records from 2015-08-18 14:53:59 to 2015-08-19 04:25:56 (13.5 hours) and wrote 5670 records for NISS-NYSE | 2015-08-19 09:07:44 HD Request # 3 | Intraday download COMPLETE for NISS-NYSE. Completion time: 5m 15s. Unique request ID: 2 | 2015-08-19 09:07:44 Removed historical data download ID 2 | 2015-08-19 09:07:44 Socket (2) | Shutdown and closed. | 2015-08-19 09:07:44 Rithmic Trading | Disconnected from the server. | 2015-08-19 09:07:44 Socket (3) | Shutdown and closed. | 2015-08-19 09:07:44 SC Market Stats | Disconnected from the server. | 2015-08-19 09:07:44 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Internals.cht | 2015-08-19 09:07:44 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Internals.cht | 2015-08-19 09:07:44 Rithmic Trading | Port for executable: 49333 | 2015-08-19 09:07:47 Listening socket (1740), port 49333 | Closed. | 2015-08-19 09:07:47 Rithmic Trading | Starting server: C:\SierraChart_Optimus\Rim\DTCBridge.exe | 2015-08-19 09:07:47 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49333 | 2015-08-19 09:07:49 Socket (6) | Connected. | 2015-08-19 09:07:49 Rithmic Trading | Connected to server. | 2015-08-19 09:07:49 Rithmic Trading | Sending logon request message. | 2015-08-19 09:07:49 Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-19 09:07:49 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart_Optimus\Rim\Rithmic.log | 2015-08-19 09:07:49 Rithmic Trading | Connecting to Rithmic 01 Europe server. | 2015-08-19 09:07:49 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-19 09:07:50 Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2015-08-19 09:07:51 Rithmic Trading | Server Alert: Trading System Connection Opened | 2015-08-19 09:07:51 Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2015-08-19 09:07:51 Rithmic Trading | Server Alert: PnL Connection Opened | 2015-08-19 09:07:52 Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2015-08-19 09:07:52 Rithmic Trading | Server Alert: Intraday History Connection Opened | 2015-08-19 09:07:53 Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2015-08-19 09:07:53 Rithmic Trading | Server Name: SC DTC Bridge. | 2015-08-19 09:07:54 Rithmic Trading | Server protocol version: 7. Client protocol version: 6. There is a protocol mismatch! | 2015-08-19 09:07:54 Rithmic Trading | Successfully connected. IB='OptimusFutures'. | 2015-08-19 09:07:54 Rithmic Trading | Trading is supported. | 2015-08-19 09:07:54 Rithmic Trading | Order cancel and replace is supported. | 2015-08-19 09:07:54 Rithmic Trading | OCO Orders supported. | 2015-08-19 09:07:54 Rithmic Trading | Starting real-time market data updates for: ESU5-CME. ID: 1 | 2015-08-19 09:07:54 SC Market Stats | Starting real-time market data updates for: TICKBA-NYSE. ID: 2 | 2015-08-19 09:07:54 SC Market Stats | Connecting to the server ds3.sierracharts.com. Port 443 | 2015-08-19 09:07:54 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-08-19 09:07:54 SC Market Stats | Starting real-time market data updates for: TICK-NYSE. ID: 3 | 2015-08-19 09:07:54 Socket (7) | Connected. | 2015-08-19 09:07:54 SC Market Stats | Connected to server. | 2015-08-19 09:07:54 SC Market Stats | Sending logon request message. | 2015-08-19 09:07:54 SC Market Stats | Starting real-time market data updates for: NISS-NYSE. ID: 4 | 2015-08-19 09:07:54 SC Market Stats | Starting real-time market data updates for: NISS-TF. ID: 5 | 2015-08-19 09:07:54 SC Market Stats | Starting real-time market data updates for: NISS-SP. ID: 6 | 2015-08-19 09:07:54 SC Market Stats | Starting real-time market data updates for: NISS-NQ. ID: 7 | 2015-08-19 09:07:54 SC Market Stats | Server Name: SC Real-Time Server. | 2015-08-19 09:07:54 SC Market Stats | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-08-19 09:07:54 SC Market Stats | Successfully connected. | 2015-08-19 09:07:54 SC Market Stats | Restarting real-time data updates for symbol: NISS-NQ | 2015-08-19 09:07:54 SC Market Stats | Restarting real-time data updates for symbol: NISS-NYSE | 2015-08-19 09:07:54 SC Market Stats | Restarting real-time data updates for symbol: NISS-SP | 2015-08-19 09:07:54 SC Market Stats | Restarting real-time data updates for symbol: NISS-TF | 2015-08-19 09:07:54 SC Market Stats | Restarting real-time data updates for symbol: TICK-NYSE | 2015-08-19 09:07:54 SC Market Stats | Restarting real-time data updates for symbol: TICKBA-NYSE | 2015-08-19 09:07:54 Intraday data recording state for symbol TICK-NYSE is set to download pending. | 2015-08-19 09:07:56 HD Request # 4 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-08-19 09:07:56 HD Request # 4 | Download start Date-Time: 2015-08-19 08:53:45.000 | 2015-08-19 09:07:56 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2015-08-19 09:07:56 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-08-19 09:07:56 Intraday data recording state for symbol NISS-NYSE is set to download pending. | 2015-08-19 09:07:56 Intraday data recording state for symbol NISS-TF is set to download pending. | 2015-08-19 09:07:56 Intraday data recording state for symbol NISS-SP is set to download pending. | 2015-08-19 09:07:56 Intraday data recording state for symbol NISS-NQ is set to download pending. | 2015-08-19 09:07:56 Intraday data recording state for symbol ESU5-CME is set to download pending. | 2015-08-19 09:07:56 Intraday data recording state for symbol TICKBA-NYSE is set to download pending. | 2015-08-19 09:07:56 Rithmic Trading | Requesting Trade Positions data. | 2015-08-19 09:07:59 Socket (8) | Shutdown and closed. | 2015-08-19 09:08:16 HD Request # 4 | Error downloading historical Intraday data for TICK-NYSE. The network socket has been closed. Retrying download. | 2015-08-19 09:08:16 * HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2015-08-19 09:08:16 HD Request # 5 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-08-19 09:08:16 HD Request # 5 | Download start Date-Time: 2015-08-19 08:53:45.000 | 2015-08-19 09:08:16 HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2015-08-19 09:08:16 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-08-19 09:08:16 Socket (9) | Connected. | 2015-08-19 09:08:16 HD Request # 5 | Sending historical data logon request message. | 2015-08-19 09:08:16 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-08-19 08:53:45. Record interval: 0. Symbol: TICK-NYSE | 2015-08-19 09:08:24 HD Request # 5 | Decompressing data. | 2015-08-19 09:08:40 HD Request # 5 | Receiving Intraday data for TICK-NYSE starting at 2015-08-19 08:53:45 | 2015-08-19 09:08:40 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-08-19 08:53:46 | 2015-08-19 09:08:40 Socket (9) | Shutdown and closed. | 2015-08-19 09:08:58 The network socket for historical data has been closed. | 2015-08-19 09:08:58 HD Request # 5 | Received 881 records from 2015-08-19 08:53:45 to 2015-08-19 09:08:25 (14.7 minutes) and wrote 880 records for TICK-NYSE | 2015-08-19 09:08:58 Added 175 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2015-08-19 09:08:58 HD Request # 5 | Intraday download COMPLETE for TICK-NYSE. Completion time: 42s. Unique request ID: 8 | 2015-08-19 09:08:58 Removed historical data download ID 8 | 2015-08-19 09:08:58 Real-time Intraday chart data file updates started for TICK-NYSE | 2015-08-19 09:08:58 HD Request # 6 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc | 2015-08-19 09:08:58 HD Request # 6 | Download start Date-Time: 2015-08-19 04:25:56.000 | 2015-08-19 09:08:58 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2015-08-19 09:08:58 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-08-19 09:08:58 Socket (10) | Connected. | 2015-08-19 09:08:58 HD Request # 6 | Sending historical data logon request message. | 2015-08-19 09:08:58 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Internals.cht | 2015-08-19 09:08:58 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Internals.cht | 2015-08-19 09:08:58 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-08-19 04:25:56. Record interval: 0. Symbol: NISS-NYSE | 2015-08-19 09:08:59 HD Request # 6 | Decompressing data. | 2015-08-19 09:08:59 HD Request # 6 | Receiving Intraday data for NISS-NYSE starting at 2015-08-19 04:25:56 | 2015-08-19 09:08:59 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-08-19 04:25:58 | 2015-08-19 09:08:59 Socket (10) | Shutdown and closed. | 2015-08-19 09:08:59 The network socket for historical data has been closed. | 2015-08-19 09:08:59 HD Request # 6 | Received 8980 records from 2015-08-19 04:25:56 to 2015-08-19 09:09:00 (4.7 hours) and wrote 8979 records for NISS-NYSE | 2015-08-19 09:08:59 Added 2 Time and Sales records to Intraday data file for NISS-NYSE after download. | 2015-08-19 09:08:59 HD Request # 6 | Intraday download COMPLETE for NISS-NYSE. Completion time: 0s. Unique request ID: 9 | 2015-08-19 09:08:59 Removed historical data download ID 9 | 2015-08-19 09:08:59 Real-time Intraday chart data file updates started for NISS-NYSE | 2015-08-19 09:08:59 HD Request # 7 | Downloading Intraday chart data for NISS-TF to the file NISS-TF.scid. Service: statscalc | 2015-08-19 09:08:59 HD Request # 7 | Download start Date-Time: 2015-08-19 08:40:40.000 | 2015-08-19 09:08:59 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2015-08-19 09:08:59 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-08-19 09:08:59 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Internals.cht | 2015-08-19 09:09:00 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Internals.cht | 2015-08-19 09:09:00 Socket (11) | Shutdown and closed. | 2015-08-19 09:09:19 HD Request # 7 | Error downloading historical Intraday data for NISS-TF. The network socket has been closed. Retrying download. | 2015-08-19 09:09:19 * HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NISS-TF | 2015-08-19 09:09:19 HD Request # 8 | Downloading Intraday chart data for NISS-TF to the file NISS-TF.scid. Service: statscalc | 2015-08-19 09:09:19 HD Request # 8 | Download start Date-Time: 2015-08-19 08:40:40.000 | 2015-08-19 09:09:19 HD Request # 8 | Using server: ds5.sierracharts.com port 10149 | 2015-08-19 09:09:19 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-08-19 09:09:19 Socket (12) | Shutdown and closed. | 2015-08-19 09:09:39 HD Request # 8 | Error downloading historical Intraday data for NISS-TF. The network socket has been closed. Retrying download. | 2015-08-19 09:09:39 * HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NISS-TF | 2015-08-19 09:09:39 HD Request # 9 | Downloading Intraday chart data for NISS-TF to the file NISS-TF.scid. Service: statscalc | 2015-08-19 09:09:40 HD Request # 9 | Download start Date-Time: 2015-08-19 08:40:40.000 | 2015-08-19 09:09:40 HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2015-08-19 09:09:40 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-08-19 09:09:40 Socket (13) | Connected. | 2015-08-19 09:09:40 HD Request # 9 | Sending historical data logon request message. | 2015-08-19 09:09:40 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-08-19 08:40:40. Record interval: 0. Symbol: NISS-TF | 2015-08-19 09:09:40 HD Request # 9 | Decompressing data. | 2015-08-19 09:09:40 HD Request # 9 | Receiving Intraday data for NISS-TF starting at 2015-08-19 08:40:40 | 2015-08-19 09:09:40 HD Request # 9 | Timestamp of first Intraday data file record written: 2015-08-19 08:40:41 | 2015-08-19 09:09:40 Socket (13) | Shutdown and closed. | 2015-08-19 09:09:40 The network socket for historical data has been closed. | 2015-08-19 09:09:40 At final record, LastZlibStatus was not Z_STREAM_END when decompressing historical data. | 2015-08-19 09:09:40 HD Request # 9 | Received 1742 records from 2015-08-19 08:40:40 to 2015-08-19 09:09:41 (29.0 minutes) and wrote 1741 records for NISS-TF | 2015-08-19 09:09:40 Added 2 Time and Sales records to Intraday data file for NISS-TF after download. | 2015-08-19 09:09:40 HD Request # 9 | Intraday download COMPLETE for NISS-TF. Completion time: 0s. Unique request ID: 10 | 2015-08-19 09:09:40 Removed historical data download ID 10 | 2015-08-19 09:09:40 Real-time Intraday chart data file updates started for NISS-TF | 2015-08-19 09:09:40 HD Request # 10 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc | 2015-08-19 09:09:40 HD Request # 10 | Download start Date-Time: 2015-08-19 09:07:46.000 | 2015-08-19 09:09:40 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2015-08-19 09:09:40 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-08-19 09:09:40 |
| [2015-08-19 14:16:58] |
| User520037 - Posts: 6 |
|
When I disconnected now SC Market Stat loaded finally, but there was no real-time updating. Now I tried go from Rithmic EU, to Rithmic US and charts seems to work. Only NYSE-TICK still not working. Any updates or reason on this? |
| [2015-08-19 17:20:53] |
| |
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There is a connectivity problem from your system to the historical Intraday data server. This is the relevant error message: HD Request # 8 | Error downloading historical Intraday data for NISS-TF. The network socket has been closed. Retrying download. | 2015-08-19 09:09:39 * Refer to this section here for help with this: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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