Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 23:36:11 +0000



Information request

View Count: 786

[2015-08-17 14:16:48]
User118453 - Posts: 1
Hi, I discover your platform SIERRA CHART.

I asked through "Global Futures" a trial period of your platform. At the end of this period (2015, july 27), I purchased an additional extension of one month but after that date, I cannot obtain the corresponding flows.

Question 1: why the update data stopped on July 27? Is it because I do not know how to use your software correctly? Or should I buy "flows" in addition to the platform ?

Question 2: During my training period, I would use your platform with a flow to work in real time minidow YM and DAX in SIMULATION without exposing real money in the markets. Is it possible ?

Thank you in advance for your answers .
Date Time Of Last Edit: 2015-08-17 17:19:26
[2015-08-17 17:19:01]
Sierra Chart Engineering - Posts: 104368
1. We see you are using Sierra Chart with the Open E Cry FIX trading platform service. So is your Open E Cry account through Global Futures active? Contact Global Futures about this. Let us know what you find out about this.


Here are the OEC set up instructions:
https://www.sierrachart.com/index.php?page=doc/openecry.php#SetupInstructions

2. Yes this is possible. You can use Sierra Chart Trade Simulation Mode:
https://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account