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Date/Time: Tue, 16 Apr 2024 23:49:23 +0000



Connection problems

View Count: 829

[2015-08-17 09:48:47]
User95457 - Posts: 19
Software version: 1282 | 2015-08-17 04:42:54
Uses New Spreadsheets | 2015-08-17 04:42:54
Usage end date: 2015-09-03 | 2015-08-17 04:42:54
Enabled for: Advanced Features. | 2015-08-17 04:42:54
Enabled for: Sierra Chart Historical Data Service. | 2015-08-17 04:42:54
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-17 04:42:54
Current selected Data/Trading service: Rithmic Trading | 2015-08-17 04:42:54
Chart Update Interval: 500 | 2015-08-17 04:42:54
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-17 04:42:54
2015-08-17 11:42:54 Local computer clock time | 2015-08-17 04:42:54
2015-08-17 09:42:54 GMT time | 2015-08-17 04:42:54
2015-08-17 04:42:54 Time zone adjusted time | 2015-08-17 04:42:54
Time difference to server time: 0 seconds. | 2015-08-17 04:42:54
Program path: C:\SierraChart\ | 2015-08-17 04:42:54
Data Files path: C:\SierraChart\Data\ | 2015-08-17 04:42:54
OS Version Number: 6.1 | 2015-08-17 04:42:54
Locale Information: C | 2015-08-17 04:42:54

Checking for new symbol settings for rim | 2015-08-17 04:42:54
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-17 04:42:55
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-17 04:42:55
Symbol settings are up-to-date for rim | 2015-08-17 04:42:55


Rithmic Trading | Port for executable: 49590 | 2015-08-17 04:48:15
Listening socket (756), port 49590 | Closed. | 2015-08-17 04:48:15
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-17 04:48:15
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49590 | 2015-08-17 04:48:17
Socket (26) | Connected. | 2015-08-17 04:48:17
Rithmic Trading | Connected to server. | 2015-08-17 04:48:17
Rithmic Trading | Sending logon request message. | 2015-08-17 04:48:17
Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-17 04:48:17
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-08-17 04:48:17
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-08-17 04:48:17
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-17 04:48:21
Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:21
Rithmic Trading | Server Alert: Trading System Connection Opened | 2015-08-17 04:48:22
Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:23
Rithmic Trading | Server Alert: PnL Connection Opened | 2015-08-17 04:48:24
Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:24
Rithmic Trading | Server Alert: Intraday History Connection Opened | 2015-08-17 04:48:25
Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:26
Rithmic Trading | Server Name: SC DTC Bridge. | 2015-08-17 04:48:27
Rithmic Trading | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-08-17 04:48:27
Rithmic Trading | Successfully connected. IB='NinjaTraderBrokerage'. | 2015-08-17 04:48:27
Rithmic Trading | Trading is supported. | 2015-08-17 04:48:27
Rithmic Trading | Order cancel and replace is supported. | 2015-08-17 04:48:27
Rithmic Trading | OCO Orders supported. | 2015-08-17 04:48:27
Rithmic Trading | Connection to NinjaTraderBrokerage is not supported. | 2015-08-17 04:48:27
Connection to the external service has been lost. | 2015-08-17 04:48:27
Socket (26) | Shutdown and closed. | 2015-08-17 04:48:27
Rithmic Trading | Disconnected from the server. | 2015-08-17 04:48:27
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-08-17 04:48:27

Rithmic Trading | Port for executable: 49605 | 2015-08-17 04:48:29
Listening socket (720), port 49605 | Closed. | 2015-08-17 04:48:29
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2015-08-17 04:48:29
Rithmic Trading | Connecting to the server 127.0.0.1. Port 49605 | 2015-08-17 04:48:31
Socket (27) | Connected. | 2015-08-17 04:48:31
Rithmic Trading | Connected to server. | 2015-08-17 04:48:31
Rithmic Trading | Sending logon request message. | 2015-08-17 04:48:31
Rithmic Trading | Starting the connection process to data and trading service. | 2015-08-17 04:48:31
Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2015-08-17 04:48:31
Rithmic Trading | Connecting to Rithmic 01 US server. | 2015-08-17 04:48:31
Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-08-17 04:48:34
Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:34
Rithmic Trading | Server Alert: Trading System Connection Opened | 2015-08-17 04:48:35
Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:36
Rithmic Trading | Server Alert: PnL Connection Opened | 2015-08-17 04:48:37
Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2015-08-17 04:48:37
Date Time Of Last Edit: 2015-08-17 10:00:12
[2015-08-17 10:01:51]
Sierra Chart Engineering - Posts: 104368
This is the problem:
Rithmic Trading | Successfully connected. IB='NinjaTraderBrokerage'. | 2015-08-17 04:48:13
Rithmic Trading | Trading is supported. | 2015-08-17 04:48:13
Rithmic Trading | Order cancel and replace is supported. | 2015-08-17 04:48:13
Rithmic Trading | OCO Orders supported. | 2015-08-17 04:48:13
Rithmic Trading | Connection to NinjaTraderBrokerage is not supported. | 2015-08-17 04:48:13

You need to use an earlier version of Sierra Chart.

You need to use version 1252 which can be installed with this download link:
https://www.sierrachart.com/downloads/1252SierraChartSetup.exe
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-17 10:47:26]
User95457 - Posts: 19
Great support, thanks. Problem solved.

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