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Date/Time: Fri, 29 Mar 2024 12:32:32 +0000



Custom Study sending emails not working - Account Support Ticket

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[2015-08-10 18:02:06]
Sebastian_M - Posts: 70
Hey Support,

I have created a custom study, and it gives me an alarm, but no email.
Can you help please?
Regards Sebastian
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[2015-08-10 18:19:39]
Sierra Chart Engineering - Posts: 104368
What is the domain of the email address you are using?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-10 18:20:39]
Sebastian_M - Posts: 70
I am using 2, yahoo.com & gmail.com

Thanks
[2015-08-10 18:22:40]
Sierra Chart Engineering - Posts: 104368
We had to block email messages to Yahoo.com to avoid mail delivery problems. You cannot use that domain.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-10 18:33:12]
Sebastian_M - Posts: 70
Working now, thank you.
Regards Sebastian
[2015-08-10 18:40:32]
Sebastian_M - Posts: 70
P.S

Is there a sc. alert on bar close?

Regards Sebastian
[2015-08-10 19:02:30]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation about this here:
https://www.sierrachart.com/index.php?page=doc/doc_ACSIL_Members_Functions.html#scGetBarHasClosedStatus
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-11 15:03:21]
Sebastian_M - Posts: 70
Hi Support, thank you for your reply.

I have attched 2 images.

Using the sc.GetBarHasClosedStatus() on the webpage and the studys collection, could you take a look at the images and notify me if they are in the correct place please? I did not get compilation errors.
Thank you in advance.
Sebastian
Date Time Of Last Edit: 2015-08-11 15:03:40
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[2015-08-11 17:27:27]
Sierra Chart Engineering - Posts: 104368
sc.GetBarHasClosedStatus() must never be located within sc.SetDefaults. It will not work there.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-11 17:30:50]
Sebastian_M - Posts: 70
OK, thanks, where should it be? can you screenshot the location?

Regards S.
[2015-08-11 17:59:32]
Sierra Chart Engineering - Posts: 104368
This is for you to determine. Normally it will be located right after the sc.SetDefaults code block.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-11 18:57:08]
Sebastian_M - Posts: 70
Thanks support.

A good learning curve.
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