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Custom Study sending emails not working - Account Support Ticket

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[2015-08-10 18:02:06] #1 [Go To First Post]
Sebastian_M - Posts: 70
Hey Support, I have created a custom study, and it gives me an alarm, but no email. Can you help please? Regards Sebastian


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[2015-08-10 18:19:39] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is the domain of the email address you are using? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-10 18:20:39] #3 [Go To First Post]
Sebastian_M - Posts: 70
I am using 2, yahoo.com & gmail.com Thanks

[2015-08-10 18:22:40] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We had to block email messages to Yahoo.com to avoid mail delivery problems. You cannot use that domain. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-10 18:33:12] #5 [Go To First Post]
Sebastian_M - Posts: 70
Working now, thank you. Regards Sebastian

[2015-08-10 18:40:32] #6 [Go To First Post]
Sebastian_M - Posts: 70
P.S Is there a sc. alert on bar close? Regards Sebastian

[2015-08-10 19:02:30] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation about this here: https://www.sierrachart.com/index.php?page=doc/doc_ACSIL_Members_Functions.html#scGetBarHasClosedStatus Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-11 15:03:21] #8 [Go To First Post]
Sebastian_M - Posts: 70
Hi Support, thank you for your reply. I have attched 2 images. Using the sc.GetBarHasClosedStatus() on the webpage and the studys collection, could you take a look at the images and notify me if they are in the correct place please? I did not get compilation errors. Thank you in advance. Sebastian Date Time Of Last Edit: 2015-08-11 15:03:40


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[2015-08-11 17:27:27] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
sc.GetBarHasClosedStatus() must never be located within sc.SetDefaults. It will not work there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-11 17:30:50] #10 [Go To First Post]
Sebastian_M - Posts: 70
OK, thanks, where should it be? can you screenshot the location? Regards S.

[2015-08-11 17:59:32] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is for you to determine. Normally it will be located right after the sc.SetDefaults code block. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-11 18:57:08] #12 [Go To First Post]
Sebastian_M - Posts: 70
Thanks support. A good learning curve.


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