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Date/Time: Sat, 27 Apr 2024 16:50:30 +0000



Tick Size Errors ZC ZW ZS

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[2015-08-05 16:27:19]
User779322 - Posts: 9
I'm seeing tick sizes errors for the following instruments: ZC, ZW, ZS.

The correct tick size is 0.25 not 0.0025.

Please advise.
imageZC Tick Size Error.png / V - Attached On 2015-08-05 16:26:59 UTC - Size: 66.2 KB - 285 views
[2015-08-05 16:34:52]
Sierra Chart - Max - Posts: 5597
Those have been fixed, please update the symbol settings following the steps here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps
Sierra Chart Support
[2015-08-05 17:04:35]
Sierra Chart Engineering - Posts: 104368
You will also need to apply the Symbol Settings to existing charts for those symbols by following the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-05 17:15:58]
User779322 - Posts: 9
Thanks.

I believe that the settings for J6 (Japanese Yen) also need to be corrected.

Thanks,
Brian
[2015-08-05 17:43:42]
Sierra Chart Engineering - Posts: 104368
These have been corrected:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-05 23:55:48]
i960 - Posts: 360
I thought J6/6J was fixed weeks ago as part of the tick size change. Why would it need to be updated again?
[2015-08-06 00:16:50]
Sierra Chart Engineering - Posts: 104368
We have been going through one of our symbol settings files for Barchart symbols and updating them for less popular contracts and mistakenly some of the settings that were correct were changed to settings we had gotten from the Barchart website which were actually wrong.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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