Login Page - Create Account

Support Board


Date/Time: Sat, 11 May 2024 02:34:09 +0000



BID and ASK in chart DOM columns

View Count: 1084

[2015-08-03 18:03:59]
User144295 - Posts: 59
Hi Sierra Chart,
I would like to ask if I need to do any special setup to see more BID and ASK numbers in chart DOM columns. At this moment I can see only one tick below and one tick above the current price. I am using Infinity broker but using SC real time data.
Thank you very much for your advice.
[2015-08-03 18:37:15]
Sierra Chart Engineering - Posts: 104368
You should be seeing more market depth data than that. When you select Chart >> Open Market Depth Window, how many levels of market depth do you see?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-03 18:37:31
[2015-08-03 18:40:36]
Sierra Chart Engineering - Posts: 104368
We now realize what the problem is.

Follow the instructions here:
Sierra Chart Exchange Data Feed: Adding Support for CME Market Depth Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-20 01:20:26]
User144295 - Posts: 59
Hi Sierra chart support,

I would like to clarify pricing.
By following your advise on the link above I would be basically charged 15.75 instead of 3.25?
Is this assumption correct?

I would be deactivating this:
Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts: Price 3.25 USD/month. Can only be used by Sierra Chart users with a trading account with one of the supported futures Trading Services.

And I would be activating this:
Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts: Price 15.75 USD/month. Can only be used by Sierra Chart users with a trading account with one of the supported futures Trading Services.

I hope I understand correctly.

Thank you
[2015-08-20 04:10:14]
Sierra Chart Engineering - Posts: 104368

By following your advise on the link above I would be basically charged 15.75 instead of 3.25?
Yes.

Your understanding is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account