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Date/Time: Thu, 28 Mar 2024 16:55:07 +0000



Disconnect

View Count: 1374

[2013-06-11 15:24:41]
infpz - Posts: 826
Any idea what might cause this? There was no problem logging in and seeing data earlier today. Also, the trading platform is working normally.

TransAct Trade server connection lost. Reason: Connection Was Closed | 2013-06-11 09:53:40
Connection to the service has been lost or not completed. | 2013-06-11 09:53:40
TransAct Service: Disconnected. | 2013-06-11 09:53:40
SC Index Data: Lost the connection to the server. | 2013-06-11 09:53:41
SC Index Data: Disconnected from the market data server. | 2013-06-11 09:53:41
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-06-11 09:53:41


[2013-06-11 18:00:48]
Sierra Chart Engineering - Posts: 104368
Must be some temporary connectivity problem. We cannot say what the cause is exactly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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