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[2015-08-03 15:07:17] #1 [Go To First Post]
User704495 - Posts: 6
Hello, My Account Name is rubin.vladimir. Yesterday I bought data for SC (35 €), SC platform and fee for Market data ES, NQ, YM (35 + 15.75 €). Together 85.75 €. I do not have data. Only for TICK NYSE. Only its graph is moving. ES, NQ and YM do not move. I am sending you log. Could you help me where is problem? Thank you rubin.vladimir Software version: 1269 \| 2015-08-03 15:35:31 Uses New Spreadsheets \| 2015-08-03 15:35:31 Usage end date: 2015-09-02 \| 2015-08-03 15:35:31 Enabled for: Advanced Features. \| 2015-08-03 15:35:31 Enabled for: Advanced Features 2. \| 2015-08-03 15:35:31 Enabled for: Sierra Chart Historical Data Service. \| 2015-08-03 15:35:31 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2015-08-03 15:35:31 Received 1 data feed usernames. \| 2015-08-03 15:35:31 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-08-03 15:35:31 Active service: Interactive Brokers \| 2015-08-03 15:35:31 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2015-08-03 15:35:31 2015-08-03 15:35:31 Local computer clock time \| 2015-08-03 15:35:31 2015-08-03 13:35:31 GMT time \| 2015-08-03 15:35:31 2015-08-03 15:35:31 Time zone adjusted time \| 2015-08-03 15:35:31 Time difference to server time: 1 seconds. \| 2015-08-03 15:35:31 Program path: D:\SierraChart\ \| 2015-08-03 15:35:31 Data Files path: D:\SierraChart\Data\ \| 2015-08-03 15:35:31 OS Version Number: 6.1 \| 2015-08-03 15:35:31 Locale Information: C \| 2015-08-03 15:35:31 Checking for new symbol settings for ib \| 2015-08-03 15:35:31 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-08-03 15:35:31 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-08-03 15:35:31 Symbol settings are up-to-date for ib \| 2015-08-03 15:35:31 Files to Open on Start up \| Opening file: Chartbook20150725.cht \| 2015-08-03 15:35:34 Date rule based rollover from NQ-201509-GLOBEX to next contract occurs at 2015-09-10. \| 2015-08-03 15:35:34 Checking Intraday data file for symbol NQ-201509-GLOBEX for the date range from 2015-06-11 to 0. \| 2015-08-03 15:35:34 Checking Daily data file for symbol NQU15 for the date range from 2015-06-11 to 2015-08-03. \| 2015-08-03 15:35:34 NQ-201509-GLOBEX [CB] 2 Min #2 \| Price data for daily data file NQU15.dly. Date: 2015-06-11, Price: 4484. Date: 2015-08-03, Price: 4586 \| 2015-08-03 15:35:34 NQ-201509-GLOBEX [CB] 2 Min #2 \| Symbols used for continuous contract chart: \| 2015-08-03 15:35:34 NQU15 \| 2015-08-03 15:35:34 NQ-201509-GLOBEX [CB] 2 Min #2: Performing continuous futures contract back adjustment calculations. \| 2015-08-03 15:35:34 Date rule based rollover from NQ-201509-GLOBEX to next contract occurs at 2015-09-10. \| 2015-08-03 15:35:34 Skipping checking Intraday data file for symbol NQ-201509-GLOBEX since download was already done in last 24 hours. \| 2015-08-03 15:35:34 Checking Daily data file for symbol NQU15 for the date range from 2015-06-11 to 2015-08-03. \| 2015-08-03 15:35:34 NQ-201509-GLOBEX [CB] 2 Min #6 \| Price data for daily data file NQU15.dly. Date: 2015-06-11, Price: 4484. Date: 2015-08-03, Price: 4586 \| 2015-08-03 15:35:34 NQ-201509-GLOBEX [CB] 2 Min #6 \| Symbols used for continuous contract chart: \| 2015-08-03 15:35:34 NQU15 \| 2015-08-03 15:35:34 NQ-201509-GLOBEX [CB] 2 Min #6: Performing continuous futures contract back adjustment calculations. \| 2015-08-03 15:35:34 Intraday data recording state for symbol TICK-NYSE is set to download pending. \| 2015-08-03 15:35:34 HD Request # 2 \| Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc \| 2015-08-03 15:35:34 HD Request # 2 \| Download start Date-Time: 2015-08-03 15:34:12.0 \| 2015-08-03 15:35:34 HD Request # 2 \| Using server: ds5.sierracharts.com port 10149 \| 2015-08-03 15:35:34 Socket (0) \| Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2015-08-03 15:35:34 Socket (2) \| Connected. \| 2015-08-03 15:35:34 HD Request # 2 \| Sending historical data logon request message. \| 2015-08-03 15:35:34 HD Request # 2 \| Requesting Intraday data. Start Date-Time: 2015-08-03 15:34:12. Record interval: 0. Symbol: TICK-NYSE \| 2015-08-03 15:35:35 HD Request # 2 \| Decompressing data. \| 2015-08-03 15:35:35 HD Request # 2 \| Receiving Intraday data for TICK-NYSE starting at 2015-08-03 15:34:12 \| 2015-08-03 15:35:35 HD Request # 2 \| Timestamp of first Intraday data file record written: 2015-08-03 15:34:13 \| 2015-08-03 15:35:35 HD Request # 2 \| Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2015-08-03 15:35:35 Socket (2) \| Shutdown and closed. \| 2015-08-03 15:35:35 The network socket for historical data has been closed. \| 2015-08-03 15:35:35 HD Request # 2 \| Received 83 records from 2015-08-03 15:34:12 to 2015-08-03 15:35:36 (84.0 seconds) and wrote 82 records for TICK-NYSE \| 2015-08-03 15:35:35 HD Request # 2 \| Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 1 \| 2015-08-03 15:35:35 Removed historical data download ID 1 \| 2015-08-03 15:35:35 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-08-03 15:35:36 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-08-03 15:35:36 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2015-08-03 15:35:50 Socket (3) \| Connected. \| 2015-08-03 15:35:50 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. \| 2015-08-03 15:35:50 Interactive Brokers \| TWS server version: 76 \| 2015-08-03 15:35:50 Interactive Brokers \| Connected. Waiting for account information. \| 2015-08-03 15:35:50 IB Account information received. \| 2015-08-03 15:35:50 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2015-08-03 15:35:50 Interactive Brokers \| Connected to Demo or Simulated account. \| 2015-08-03 15:35:50 Interactive Brokers \| Year-Month last connected to Live account: 2015-08 \| 2015-08-03 15:35:50 Interactive Brokers \| Requesting Trade Positions (IB account data updates) for account: DU10* \| 2015-08-03 15:35:50 Next valid order ID: 45 \| 2015-08-03 15:35:50 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 15:35:50 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 15:35:50 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 15:35:50 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 15:35:50 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2015-08-03 15:35:50 Next valid order ID: 45 \| 2015-08-03 15:35:50 IB Account information received. \| 2015-08-03 15:35:50 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2015-08-03 15:35:50 Interactive Brokers \| Connected to Demo or Simulated account. \| 2015-08-03 15:35:50 Interactive Brokers \| Year-Month last connected to Live account: 2015-08 \| 2015-08-03 15:35:50 Interactive Brokers \| Received Trade Positions download end message for account DU10* \| 2015-08-03 15:35:50 Interactive Brokers \| Starting real-time market data updates for: NQ-201509-GLOBEX. ID: 1 \| 2015-08-03 15:35:50 Interactive Brokers \| Subscribing to Symbol: NQ, SecType: FUT, Expiry: 201509, Exchange: GLOBEX, Currency: , Multiplier: \| 2015-08-03 15:35:50 SC Market Stats \| Starting real-time market data updates for: TICK-NYSE. ID: 2 \| 2015-08-03 15:35:50 SC Market Stats \| Connecting to the server ds3.sierracharts.com. Port 443 \| 2015-08-03 15:35:50 Socket (0) \| Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2015-08-03 15:35:50 Interactive Brokers \| Starting real-time market data updates for: YM-201509-ECBOT. ID: 3 \| 2015-08-03 15:35:50 Interactive Brokers \| Subscribing to Symbol: YM, SecType: FUT, Expiry: 201509, Exchange: ECBOT, Currency: , Multiplier: \| 2015-08-03 15:35:50 Socket (4) \| Connected. \| 2015-08-03 15:35:50 SC Market Stats \| Connected to server. \| 2015-08-03 15:35:50 SC Market Stats \| Sending logon request message. \| 2015-08-03 15:35:50 Interactive Brokers \| Starting real-time market data updates for: ES-201509-GLOBEX. ID: 4 \| 2015-08-03 15:35:50 Interactive Brokers \| Subscribing to Symbol: ES, SecType: FUT, Expiry: 201509, Exchange: GLOBEX, Currency: , Multiplier: \| 2015-08-03 15:35:50 Message from IB: Requested market data is not subscribed.Error&ECBOT/FUT/Top&ECBOT/FUT/Top. IB Error Code: 354. Request ID: 3. Symbol: YM-201509-ECBOT. \| 2015-08-03 15:35:51 Message from IB: Requested market data is not subscribed.Error&GLOBEX/FUT/Top&GLOBEX/FUT/Top&GLOBEX/FUT/Top&GLOBEX/FUT/Top. IB Error Code: 354. Request ID: 1. Symbol: NQ-201509-GLOBEX. \| 2015-08-03 15:35:51 Message from IB: Requested market data is not subscribed.Error&GLOBEX/FUT/Top&GLOBEX/FUT/Top&GLOBEX/FUT/Top&GLOBEX/FUT/Top. IB Error Code: 354. Request ID: 4. Symbol: ES-201509-GLOBEX. \| 2015-08-03 15:35:51 SC Market Stats \| Server Name: SC Real-Time Server. \| 2015-08-03 15:35:51 SC Market Stats \| Server protocol version: 6. Client protocol version: 6. There is a protocol match. \| 2015-08-03 15:35:51 SC Market Stats \| Successfully connected. \| 2015-08-03 15:35:51 SC Market Stats \| Restarting real-time data updates for symbol: TICK-NYSE \| 2015-08-03 15:35:51 Intraday data recording state for symbol NQ-201509-GLOBEX is set to download pending. \| 2015-08-03 15:35:53 HD Request # 3 \| Downloading Intraday chart data for NQ-201509-GLOBEX to the file NQ-201509-GLOBEX.scid. Service: cme \| 2015-08-03 15:35:53 HD Request # 3 \| Download start Date-Time: 2015-08-03 15:32:26.0 \| 2015-08-03 15:35:53 HD Request # 3 \| Using server: scdf1.sierracharts.com port 10149 \| 2015-08-03 15:35:53 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2015-08-03 15:35:53 Intraday data recording state for symbol TICK-NYSE is set to download pending. \| 2015-08-03 15:35:53 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. \| 2015-08-03 15:35:53 Intraday data recording state for symbol ES-201509-GLOBEX is set to download pending. \| 2015-08-03 15:35:53 Socket (5) \| Connected. \| 2015-08-03 15:35:53 HD Request # 3 \| Sending historical data logon request message. \| 2015-08-03 15:35:53 HD Request # 3 \| Requesting Intraday data. Start Date-Time: 2015-08-03 15:32:26. Record interval: 0. Symbol: NQU15 \| 2015-08-03 15:35:53 HD Request # 3 \| Decompressing data. \| 2015-08-03 15:35:53 HD Request # 3 \| Receiving Intraday data for NQ-201509-GLOBEX starting at 2015-08-03 15:32:26 \| 2015-08-03 15:35:53 HD Request # 3 \| Timestamp of first Intraday data file record written: 2015-08-03 15:32:27 \| 2015-08-03 15:35:53 Socket (5) \| Shutdown and closed. \| 2015-08-03 15:35:53 The network socket for historical data has been closed. \| 2015-08-03 15:35:53 HD Request # 3 \| Received 2839 records from 2015-08-03 15:32:26 to 2015-08-03 15:35:54 (3.5 minutes) and wrote 2698 records for NQ-201509-GLOBEX \| 2015-08-03 15:35:53 HD Request # 3 \| Intraday download COMPLETE for NQ-201509-GLOBEX. Completion time: 0s. Unique request ID: 2 \| 2015-08-03 15:35:53 Removed historical data download ID 2 \| 2015-08-03 15:35:53 Real-time Intraday chart data file updates started for NQ-201509-GLOBEX \| 2015-08-03 15:35:53 Intraday data recording state for symbol NQ-201509-GLOBEX is set to download pending. \| 2015-08-03 15:35:53 HD Request # 4 \| Downloading Intraday chart data for NQ-201509-GLOBEX to the file NQ-201509-GLOBEX.scid. Service: ib \| 2015-08-03 15:35:53 HD Request # 4 \| Download start Date-Time: 2015-08-03 15:35:54.0 \| 2015-08-03 15:35:53 HD Request # 4 \| Requesting a total of 0 days and 4799 seconds. \| 2015-08-03 15:35:53 HD Request # 4 \| IB Backfill - Seconds requested: 4799. Seconds Remaining: 0. \| 2015-08-03 15:35:53 HD Request # 4 \| Requesting 4799 Seconds of data at 30 secs with ending Date-Time at 2015-08-03 16:45:53 for NQ-201509-GLOBEX \| 2015-08-03 15:35:53 HD Request # 5 \| Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc \| 2015-08-03 15:35:53 HD Request # 5 \| Download start Date-Time: 2015-08-03 15:35:36.0 \| 2015-08-03 15:35:53 HD Request # 5 \| Using server: ds4.sierracharts.com port 10149 \| 2015-08-03 15:35:53 Socket (0) \| Resolved address ds4.sierracharts.com to IP 204.11.49.26 \| 2015-08-03 15:35:53 Socket (6) \| Connected. \| 2015-08-03 15:35:53 HD Request # 5 \| Sending historical data logon request message. \| 2015-08-03 15:35:53 HD Request # 5 \| Requesting Intraday data. Start Date-Time: 2015-08-03 15:35:36. Record interval: 0. Symbol: TICK-NYSE \| 2015-08-03 15:35:54 HD Request # 5 \| Decompressing data. \| 2015-08-03 15:35:54 HD Request # 5 \| Receiving Intraday data for TICK-NYSE starting at 2015-08-03 15:35:36 \| 2015-08-03 15:35:54 HD Request # 5 \| Timestamp of first Intraday data file record written: 2015-08-03 15:35:37 \| 2015-08-03 15:35:54 Socket (6) \| Shutdown and closed. \| 2015-08-03 15:35:54 The network socket for historical data has been closed. \| 2015-08-03 15:35:54 HD Request # 5 \| Received 20 records from 2015-08-03 15:35:36 to 2015-08-03 15:35:55 (19.0 seconds) and wrote 19 records for TICK-NYSE \| 2015-08-03 15:35:54 HD Request # 5 \| Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 3 \| 2015-08-03 15:35:54 Removed historical data download ID 3 \| 2015-08-03 15:35:54 Real-time Intraday chart data file updates started for TICK-NYSE \| 2015-08-03 15:35:54 HD Request # 6 \| Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: cbot \| 2015-08-03 15:35:54 HD Request # 6 \| Download start Date-Time: 2015-08-03 15:32:29.0 \| 2015-08-03 15:35:54 HD Request # 6 \| Using server: scdf2.sierracharts.com port 10149 \| 2015-08-03 15:35:54 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133 \| 2015-08-03 15:35:54 Socket (7) \| Connected. \| 2015-08-03 15:35:54 HD Request # 6 \| Sending historical data logon request message. \| 2015-08-03 15:35:54 HD Request # 6 \| Requesting Intraday data. Start Date-Time: 2015-08-03 15:32:29. Record interval: 0. Symbol: YMU15 \| 2015-08-03 15:35:54 HD Request # 6 \| Decompressing data. \| 2015-08-03 15:35:54 HD Request # 6 \| Receiving Intraday data for YM-201509-ECBOT starting at 2015-08-03 15:32:29 \| 2015-08-03 15:35:54 HD Request # 6 \| Timestamp of first Intraday data file record written: 2015-08-03 15:32:29 \| 2015-08-03 15:35:54 Socket (7) \| Shutdown and closed. \| 2015-08-03 15:35:54 The network socket for historical data has been closed. \| 2015-08-03 15:35:54 HD Request # 6 \| Received 2350 records from 2015-08-03 15:32:29 to 2015-08-03 15:35:55 (3.4 minutes) and wrote 2349 records for YM-201509-ECBOT \| 2015-08-03 15:35:54 HD Request # 6 \| Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 0s. Unique request ID: 4 \| 2015-08-03 15:35:54 Removed historical data download ID 4 \| 2015-08-03 15:35:54 Real-time Intraday chart data file updates started for YM-201509-ECBOT \| 2015-08-03 15:35:54 Intraday data recording state for symbol YM-201509-ECBOT is set to download pending. \| 2015-08-03 15:35:54 HD Request # 7 \| Downloading Intraday chart data for ES-201509-GLOBEX to the file ES-201509-GLOBEX.scid. Service: cme \| 2015-08-03 15:35:54 HD Request # 7 \| Download start Date-Time: 2015-08-03 15:32:26.0 \| 2015-08-03 15:35:54 HD Request # 7 \| Using server: scdf1.sierracharts.com port 10149 \| 2015-08-03 15:35:54 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2015-08-03 15:35:54 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. \| 2015-08-03 15:35:54 Socket (8) \| Connected. \| 2015-08-03 15:35:55 HD Request # 7 \| Sending historical data logon request message. \| 2015-08-03 15:35:55 HD Request # 4 \| Message from IB: Historical Market Data Service error message:No market data permissions for GLOBEX FUT. IB Error Code: 162. Request ID: 5. \| 2015-08-03 15:35:55 HD Request # 7 \| Requesting Intraday data. Start Date-Time: 2015-08-03 15:32:26. Record interval: 0. Symbol: ESU15 \| 2015-08-03 15:35:55 HD Request # 7 \| Decompressing data. \| 2015-08-03 15:35:55 HD Request # 7 \| Receiving Intraday data for ES-201509-GLOBEX starting at 2015-08-03 15:32:26 \| 2015-08-03 15:35:55 HD Request # 7 \| Timestamp of first Intraday data file record written: 2015-08-03 15:32:27 \| 2015-08-03 15:35:55 Interactive Brokers \| Requesting historical order fills for account DU1*. \| 2015-08-03 15:35:55 Requesting market depth updates for: NQ-201509-GLOBEX if supported. \| 2015-08-03 15:35:55 Interactive Brokers \| Received Open orders end message. \| 2015-08-03 15:35:55 Socket (8) \| Shutdown and closed. \| 2015-08-03 15:35:55 The network socket for historical data has been closed. \| 2015-08-03 15:35:55 HD Request # 7 \| Received 7494 records from 2015-08-03 15:32:26 to 2015-08-03 15:35:56 (3.5 minutes) and wrote 7432 records for ES-201509-GLOBEX \| 2015-08-03 15:35:55 HD Request # 7 \| Intraday download COMPLETE for ES-201509-GLOBEX. Completion time: 1s. Unique request ID: 5 \| 2015-08-03 15:35:55 Removed historical data download ID 5 \| 2015-08-03 15:35:55 Real-time Intraday chart data file updates started for ES-201509-GLOBEX \| 2015-08-03 15:35:55 Intraday data recording state for symbol ES-201509-GLOBEX is set to download pending. \| 2015-08-03 15:35:55 Message from IB: Requested market data is not subscribed.NQ SEP'15/DEEP. IB Error Code: 354. Request ID: 100001. \| 2015-08-03 15:35:55 HD Request # 4 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201509-GLOBEX \| 2015-08-03 15:35:56 HD Request # 4 \| Intraday download COMPLETE for NQ-201509-GLOBEX. Completion time: 3s. Unique request ID: 6 \| 2015-08-03 15:35:56 Removed historical data download ID 6 \| 2015-08-03 15:35:56 Real-time Intraday chart data file updates started for NQ-201509-GLOBEX \| 2015-08-03 15:35:56 HD Request # 8 \| Downloading Intraday chart data for YM-201509-ECBOT to the file YM-201509-ECBOT.scid. Service: ib \| 2015-08-03 15:35:56 HD Request # 8 \| Download start Date-Time: 2015-08-03 15:35:55.0 \| 2015-08-03 15:35:56 HD Request # 8 \| Requesting a total of 0 days and 4801 seconds. \| 2015-08-03 15:35:56 HD Request # 8 \| IB Backfill - Seconds requested: 4801. Seconds Remaining: 0. \| 2015-08-03 15:35:56 HD Request # 8 \| Requesting 4801 Seconds of data at 30 secs with ending Date-Time at 2015-08-03 16:45:56 for YM-201509-ECBOT \| 2015-08-03 15:35:56 HD Request # 8 \| Message from IB: Historical Market Data Service error message:No market data permissions for ECBOT FUT. IB Error Code: 162. Request ID: 6. \| 2015-08-03 15:35:56 HD Request # 8 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201509-ECBOT \| 2015-08-03 15:35:57 HD Request # 8 \| Intraday download COMPLETE for YM-201509-ECBOT. Completion time: 0s. Unique request ID: 7 \| 2015-08-03 15:35:57 Removed historical data download ID 7 \| 2015-08-03 15:35:57 Real-time Intraday chart data file updates started for YM-201509-ECBOT \| 2015-08-03 15:35:57 HD Request # 9 \| Downloading Intraday chart data for ES-201509-GLOBEX to the file ES-201509-GLOBEX.scid. Service: ib \| 2015-08-03 15:35:57 HD Request # 9 \| Download start Date-Time: 2015-08-03 15:35:56.0 \| 2015-08-03 15:35:57 HD Request # 9 \| Requesting a total of 0 days and 4801 seconds. \| 2015-08-03 15:35:57 HD Request # 9 \| IB Backfill - Seconds requested: 4801. Seconds Remaining: 0. \| 2015-08-03 15:35:57 HD Request # 9 \| Requesting 4801 Seconds of data at 30 secs with ending Date-Time at 2015-08-03 16:45:57 for ES-201509-GLOBEX \| 2015-08-03 15:35:57 HD Request # 9 \| Message from IB: Historical Market Data Service error message:No market data permissions for GLOBEX FUT. IB Error Code: 162. Request ID: 7. \| 2015-08-03 15:35:57 HD Request # 9 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201509-GLOBEX \| 2015-08-03 15:35:58 HD Request # 9 \| Intraday download COMPLETE for ES-201509-GLOBEX. Completion time: 1s. Unique request ID: 8 \| 2015-08-03 15:35:58 Removed historical data download ID 8 \| 2015-08-03 15:35:58 Real-time Intraday chart data file updates started for ES-201509-GLOBEX \| 2015-08-03 15:35:58 Message from IB: Market data farm connection is inactive but should be available upon demand.eufarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 15:37:12 Message from IB: Market data farm connection is inactive but should be available upon demand.eufarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 15:37:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 15:37:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 15:37:12 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 15:37:12 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 15:37:12 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 16:47:42 Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 16:47:43 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2015-08-03 16:47:43 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 16:47:51 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 16:47:51 Message from IB: Market data farm connection is inactive but should be available upon demand.eufarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 16:47:52 Message from IB: Market data farm connection is inactive but should be available upon demand.eufarm. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 16:47:52 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 16:47:52 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. \| 2015-08-03 16:47:52


SC-log_ rubin.vladimir_2015-08-03.docx - Attached On 2015-08-03 15:04:23 UTC - Size: 20.87 KB - 361 views

[2015-08-03 16:59:46] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see the Sierra Chart Exchange Data Feed and the CME Group exchange is properly activated on your Sierra Chart account. However, you need to restart Sierra Chart. On the Login window, when it displays, enable Force Login during the logon. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2015-08-03 18:30:48] #3 [Go To First Post]
User704495 - Posts: 6
Next problem: Study "Vwap Bands" I want to add study "Vwap bands" but I do not have "User Contributed Studies" (where it should be) in "Add Custom Studies". Do you know why? rubin.vladimir

[2015-08-03 18:39:29] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the latest release by following these instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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