Login Page - Create Account

Support Board


Date/Time: Tue, 09 Aug 2022 07:35:06 +0000



Daily Chart

View Count: 1151

[2013-06-11 06:40:58]
Danny J - Posts: 12
Hi, today i am finding that all the daily charts on the currency pairs aren't loading correctly, the intra day charts seem to be fine but the daily timeframe is mostly blank with 3 or 4 strange looking candles on it, i have updated tot he latest version and tried downloading the data/refreshing but still the same.

If you could let me know how this might be rectified or whether its an issue at your end that would be great.

Thanks

Daniel
[2013-06-11 07:22:18]
Sierra Chart Engineering - Posts: 104215
We are noticing this. It is a problem with the data from our data provider. We have let them know about it. It will be resolved later today.

At that time what you will need to do is go to Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account