Date/Time: Sat, 02 Dec 2023 09:40:58 +0000
View Count: 689
|User144295 - Posts: 59|
Hello Sierra Charts,
I am little bit uncertain about the usage time. I currently purchased 1 month usage time. On control panel it says "Current Usage Time Ending Date: (YYYY-MM-DD) 2015-08-22 23:59:59 GMT" and via email I have received confirmation of payment where was listed 31 days of usage time so valid until "Number of Days Purchased: 31 days, Package 5 New Ending Date: 2015-08-27"
I hope that August 27 would be the correct date, but just to make sure I double check with you.
Sierra Chart - Max - Posts: 5411
On 2015-07-23, an emergency account activation was done on your account which added 5 days of usage time.
On 2015-07-27, after the payment those 5 days were deducted.
Sierra Chart Support
To post a message in this thread, you need to log in with your Sierra Chart account: