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Date/Time: Tue, 23 Apr 2024 22:30:17 +0000



Order filled but no position shown

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[2015-07-24 18:30:36]
User230181 - Posts: 9
Hi,

I found another "issue" while using OEC. My LMT order for time spread was filled a moment ago but it's not shown in the DOM.

See screenshot http://www.sierrachart.com/image.php?l=1437762380666.png
[2015-07-24 19:36:34]
Sierra Chart Engineering - Posts: 104368
Does this problem happen consistently?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-24 19:44:44]
User230181 - Posts: 9
Not sure, it's the first trade after opening account with OEC / Gain
[2015-07-24 19:51:02]
Sierra Chart Engineering - Posts: 104368
We will let OEC know about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-24 20:31:35]
Sierra Chart Engineering - Posts: 104368
We have contacted OEC, got a response, and what you see does make sense.

OEC does not report the position for the spread symbol but instead the underlying contracts as the Positions tab shows.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-24 23:33:36]
Sierra Chart Engineering - Posts: 104368
This will be part of the next release:
Added support to track Positions using the internal Trade Position data for OEC exchange traded spread/strategy symbols. OEC only reports the Positions for the individual parts of the spread/strategy but not the spread/strategy symbol itself. With this new feature you will see the Trade Position reported for the spread/strategy symbol on the Trade Window for the chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-30 17:44:45]
User230181 - Posts: 9
Any progress with this? Thanks
[2015-07-30 18:00:40]
Sierra Chart Engineering - Posts: 104368
This has been released already. Update Sierra Chart by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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