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Date/Time: Mon, 20 May 2024 01:43:21 +0000



SC Short-cut

View Count: 825

[2015-07-20 16:03:19]
User78442 - Posts: 260
Hi, I upgraded my version from 1233 to 1269 but every time I try to reload from the short-cut it loads ver. 1233. This has never happened before. I don't want to save the new version in a different folder as it will not then be able to access the stored configs. Any ideas?
[2015-07-20 16:46:12]
Sierra Chart - Max - Posts: 5618
It seems that you have installed the newer version of Sierra Chart in the wrong folder.

Once you startup Sierra Chart, just go through the Update process by selecting Help >> Download Current Version.
Sierra Chart Support
[2015-07-20 16:50:25]
User78442 - Posts: 260
No, I did the above and when prompted I saved in the same folder.
[2015-07-20 18:09:16]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

If there is a problem updating refer to this help topic:
Unable to Install the Newest Version of the Software

Let us know if you still have a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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