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Date/Time: Sat, 20 Apr 2024 10:47:27 +0000



Status bar chart values missing in Sierra Chart 1272 -- please help

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[2015-07-19 17:20:23]
User35525 - Posts: 179
Maybe I'm old-fashioned, but removing the "status bar" from Sierra Chart is one of the biggest changes I've ever seen Sierra Chart engineering make. I'm currently waiting for the development of the new "control bars" to be finalized, but what I miss are seeing Open High Low Close Volume bidvol askvol in a comforting spot. 100% of the time my eyes could rely on this status bar being in a stationary locale. As I moved the mouse, my eyes were fixed on the status bar, which was ALWAYS IN THE SAME SPOT, irregardless of the chart. There were huge advantages with the old status bar:

1) It didn't take much screen real estate, since it was tiny, horizontal, and on the menu, unlike the "compact tool values" window which consumes a huge amount of screen real estate.

2) It was in the same location always, not on the chart or in a dockable window next to the chart, both which force one's eyes to move when using multiple charts. Each Chart has it's own unique location, and affixing OHLCVBA relative TO THE CHART forces one to move one's eyes to a NEW location just to know the SAME information.

As an example, can you imagine how horrible TV news would be if they moved the usually-at-the-bottom ticker to a dynamic locale, such as affixed aside the "currently-speaking" news anchor's head? That would force you to move your eyes needlessly, which would be a TIRING and EXCRUCIATING user experience.

Our humble but important status bar is sorely missing, and Sierra Chart isn't "Sierra Chart" without it. A "docked control bar" or "on-chart display" isn't the same, and forces one's eyes to move to new locations; I never cared to see OHLCVBA on my SC charts, and always relied on the status bar. [that said, I welcome the new control bars, since I'm sure they'll be good for some types of information]

I realize all this recent evelopment is in preparation for the Linux/OSX release of Sierra Chart, and I applaud you for simplifying the code and removing yourself from Microsoft's inferior grip, but please find a way to bring the status bar back "in spirit" by creating a true replacement "menu bar" info-ticker. Some would use a menu-bar info-ticker for a heads-up display of information like OHLCVBA when moving the mouse around the screen -- that would restore an elegant and amazing UX experience, which was the legacy "status bar"-- but others might welcome using the menu-bar locale for other information items, such as a "news ticker" down-the-road.
Date Time Of Last Edit: 2015-07-19 19:40:47
[2015-07-19 20:57:17]
User93048 - Posts: 1
Totally agree with User35525. I sorely miss the status bar.
[2015-07-19 22:59:00]
User35525 - Posts: 179
Some disadvantages of the compact tool values (CTV) window:
1) needs setup for every chart.
2) takes extra screen real estate.
3) your mouse must click chart region "0" first, but my chart region 0 is tiny compared to real estate for the other chart regions.
4) the CTV window disappears once you click-away from the chart.
5) the CTV window changes size all the time, depending-upon what region your mouse is over, which hugely affects those using multiple chart regions.
6) the CTV window is in a non-stationary spot. So, depending-upon the chart, I have to move my eyes somewhere new just to see OHLCVBA which used to be in the status bar. I appreciate that version 1272 has it "docked" to the chart so moves when I move the chart, but still, it's in a different place for each chart, and nothing will make that less annoying.

Some disadvantages for an on-chart display of OHLCVBA:
1) takes extra screen real estate.
2) you'd have to move your eyes to a new location, relative to the chart, for every chart, to know the OHLCVBA info.
3) the text on charts -- white font, black background, small size -- are much harder to see than the menu bar text was in the legacy "status bar".

Some disadvantages for a control bar docked next to every chart, to display OHLCVBA:
1) takes extra screen real estate.
2) you'd have to move your eyes someplace new for each chart.

There is a real advantage to using the concept of "global" navigational space -- the tool/menu bars locale in SC -- which is a stationary locale for information presentation. Any other solution forces one to move your eyes to new areas when moving from chart to chart, or chartbook to chartbook.

Things were perfect before. I never complained about anything else, but this isn't good at all now. OHLCVBA is the most important information you can display, and it needs to be in the stationary, menu/toolbar area. It must have been a big decision when somebody added the global status bar, and thought of what to put in it. To me then, removing it should be an equally big decision. It changes everything. Before these latest updates, SC was "pleasant enough" to use, but now it feels like vertigo, GUI-wise. Everything else aside, it's the best-engineered retail product available, and nearly perfect enough for what anybody could ever wish for.
Date Time Of Last Edit: 2015-07-20 00:01:27
[2015-07-20 02:28:12]
Sawtooth - Posts: 3976
SC removed the Status Bar about 4 years ago in v699, and many users objected. It was reinstated in v700.
https://www.sierrachart.com/supportboard/showthread.php?t=31515
[2015-07-20 05:10:38]
Sierra Chart Engineering - Posts: 104368
We will add an option to keep keep the Compact Tool Values window in one location and we will see about an option to have a ToolBar button to toggle it on an off rather the state of it being controlled by whether a tool is active or not.

However, please understand that the reason the Compact Tools Value window moves is because users can have a multiple monitor set up and have detached charts and it makes no sense for the values related tool activity on a particular chart to be in a very different location. This is one reason which makes the old status bar antiquated.

Huge amount of real estate? This makes no sense.
unlike the "compact tool values" window which consumes a huge amount of screen real estate.
By default this is not the case. You can also reduce the font size and can also remove fields through Chart >> Chart Settings >>Advanced Settings >> Settings (Button).


In regards to post #4, this was because we did not have a good alternative to it at the time. And we got behind on the new control bar development. It is most definitely not going to come back this time.

The old status bar is very antiquated with the typical use model of Sierra Chart, and typically uses an unnecessary amount of space and cannot be fully utilized. From an engineering perspective we are very glad to be rid of it.

The latest information about the new Control Bar development can be found here:
New Control Bar to replace ToolBar and Status Bar

The Status Bar had a significant readability problem because the text would get cut off after a certain amount and it only used a single color. And most importantly was located in one location and was not appropriate on a large desktop or when using detached charts.


We are going to continue to make improvements to the Compact Tool Values Window and will address the concerns raised here. So please before making further comments wait for the further development, coming out over the next one to two days.


This is not true:

3) your mouse must click chart region "0" first, but my chart region 0 is tiny compared to real estate for the other chart regions.
If there is a problem with this, start a new thread about this.


3) the text on charts -- white font, black background, small size -- are much harder to see than the menu bar text was in the legacy "status bar".
First, the chart colors and font size can be fully customized. The status bar was hard to read. We have little doubt that most users will find the Tool Values windows much easier to visually understand than the monochrome and gray background status bar.

It is typical in charting programs, that bar values are shown in a pop-up window which either moves automatically or is stationary. Or they could be shown in a stationary location on the chart itself.

We are marking this thread as a User Discussion. Please wait for the new development to be finalized over the next few days.

Update: Corrections made above.


Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2015-07-20 06:22:43
[2015-07-20 05:19:25]
Sierra Chart Engineering - Posts: 104368
Dictation errors corrected in prior post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2015-07-20 13:14:13]
Rainer - Posts: 108
regarding Compact Tools Value Window (CTV) ... minor bug with 8 monitors: (Win8.1, 64bit, 2xNvidia'GPU)

After adding 2 more monitors (4 month ago), now total of 8 monitors (2 rows), the CTV no longer remains at the location you re-position it to. When having just 6 monitors, the CTV would remain at any position for any detached chart on any monitor you position the CTV on, but now with 8 monitors the CTV always returns to the Main monitor's left-bezel (Main monitor is located bottom row, far left). In other words, for instance, when moving a CTV belonging to detached-chart[#48] to monitor-7, then click on an other chart and click again on chart[#48], the CTV then suddenly appears on monitor-1, regardless how many times you move it anywhere else.
Could there be some parameters in your code that would explain/fix this?
[2015-07-20 18:20:33]
Sierra Chart Engineering - Posts: 104368
In response to post #7, we suspect this is an operating system/video driver related problem. Either that or there is an an integer overflow with the coordinates. We are releasing version 1274 in about an hour and we will want you to test that when you can to see if you still have the problem because it uses a different method to reposition the Compact Tool Values Window.


Letting you know, in version 1274 there will be the option Global Settings >> Tool Settings >> Save Compact Tool Values Window Position for Each Chart.

This can be unchecked.

And also, the Compact Tool Values Window is even more compact when horizontally displayed.

We do appreciate the feedback in this thread because it has helped us to recognize some limitations with the Compact Tool Values Window and critical improvements that were needed.

Once again, please give us a chance to make the necessary improvements and then have a look at it at that time. We would think that it should meet your needs. If not, let us know the specific problem you have and we will see how best to solve it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-20 19:37:33]
tobi - Posts: 351
According to my opinion, here are a few things of the Compact Tool Values Window that still need improvement:

1. When using only one Compact Tool Values Window (Save Compact Tool Values Window Position for Each Chart unchecked), its position should be saved, so when restarting SC it's still at the same place.

2. There should be the possibility to have it visible all the time.

3. It'd be ideal if it's items AND their order would be configurable. Not only the items / fields from Advanced Settings >> Settings, but also the items from studies as this can be done in the "normal" Tool Values Window ("Display Name and Value in Chart Values Windows" checked).

If 1.-3. are possible, I would think, there is no more need for the "normal" Tool Values Window.
[2015-07-20 19:51:08]
Sierra Chart Engineering - Posts: 104368
1. This is already the case in prerelease 1275 but we do see a problem with it and we are fixing this now.

2. This will be added.

3. This is already the case except for controlling the order but there are no plans for that. If you set a particular study Subgraph to not display in the Chart Values Windows, it will not display in the compact window either.

Also keep in mind that the Compact Tool Values Window is designed to only show the Subgraph values for the first graph found within a particular Chart Region. So it is not meant to be a replacement for the Tool Values Window. The Tool Values Window is the full table and data view for a chart column being pointed to with one of the tools.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2015-07-20 22:35:00]
Rainer - Posts: 108
In response to post #8, version 1274 did indeed fix problem reported in post #7. Now CTV remains (on any monitor) where it was positioned AND Global Settings >> Tool Settings >> Save CTV Window Position for Each Chart works also, if ticked or unticked. Thanks
[2015-07-20 22:39:24]
Sierra Chart Engineering - Posts: 104368
OK good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2015-07-21 13:22:42]
tobi - Posts: 351
Also keep in mind that the Compact Tool Values Window is designed to only show the Subgraph values for the first graph found within a particular Chart Region.
Is this the case for the Chart Regions 2 and above? I can't figure out how to show the value of the (first) study subgraph in Chart Region 1 (have a look at the attached screenshot).

Another thing: Will there be the possibilty to not show (switch off) the date/time column in the Compact Tool Value Window?
imageCTVW.png / V - Attached On 2015-07-21 13:20:11 UTC - Size: 54.41 KB - 357 views
[2015-07-21 14:44:16]
sampater - Posts: 243
Will there be the possibilty to not show (switch off) the date/time column in the Compact Tool Value Window?
+1

And the possibilty to not show (switch off) the Y column, please.
[2015-07-21 18:06:51]
Sierra Chart Engineering - Posts: 104368
Is this the case for the Chart Regions 2 and above? I can't figure out how to show the value of the (first) study subgraph in Chart Region 1 (have a look at the attached screenshot).
The first graph in Chart Region 1 is the main price graph bars. It would never be a study.

There will not be a way to remove the Pointer Y value or the Date-Time in the Compact Tool Values window.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-23 18:58:56]
User35525 - Posts: 179
Thanks for the updates that helped with CTV. It's also much better as a horizontal window. There are still some annoyances. I'd simply like to see OHLCVBA. Currently I'm having difficulty:

1) I can't seem to figure-out how to "turn-off" all the values displayed in my regions. I have 8 regions currently, and went through all my studies to uncheck "Display Name and Value in Chart Values Window".

POTENTIAL PROBLEM: even if I got this working, I WANT some of these displayed in the main Tool Values Window (amazing tool btw).

2) Or instead of turning off all the values displayed in my regions, is there a way to just display the first region (chart region 0) in the CVT by default? That would certainly help immensely, as I have lots of charts, with lots of studies, and just moving from region to region displays new info in CTV. I'd just like to see OHLCVBA like before with the "status bar".

3) Would creating a new "window" for OHLCVBA be a better solution than modifying CTV? For my case, I simply want to see OHLCVBA as before, in a static area, and have it updated as I move my mouse across all chart regions. Since CTV and the main Tool Values Window are inextricably linked, I can't easily do that without turning-off all my regions, which means I cannot see them in the main Tool Values Window too. And I hate having to move my mouse to chart region #0 just to see OHLCVBA, as that's up at the very top of the screen, and I have to move my mouse across all the other regions, which causes them to display too in CTV. Inversely, I don't even use the main Tool Values Window to display OHLCVBA, but "scroll down" until seeing values of my studies, and leave it at that position.

4) The date field changes size all the time, causing a "re-flow" or width-resizing among the other columns. Is there a way to just have all the columns the same width permanently? This causes lots of "jitter" when moving the mouse. I set "use compact date format for drawings" and it didn't help.

5) I simply need to see OHLCVBA in a static area. Is there a study already made that can draw that on the chart, preferably at the top of the chart window, and *mostly-centered* (it shouldn't move left or right, but needs to start at a relative horizontal position from the left edge of the chart).

6) Or can SC engineering let us re-purpose the "Title" of the chart window for OHLCVBA? I remember being able to do this as a user for chart titles, and dialog boxes with dlgOpen() in Ensign Windows. This would be my favorite solution, as I hate the funky drawn fonts in the CTV and would love to see a native-style font and background, as with the menus, and earlier status bar.

7) Another user has voiced this already, but it would be handy to be able to control what and the order of items in CTV. In my case, I don't want to see "Y" or date/time at the front, and could move it to the end. But this would be moot if any of solutions #3, #5, or #6 were available. I don't care that some items would flow-off the screen with the legacy status bar, as all I wanted to see in a static locale was OHLCVBA. Even making CTV horizontal uses more screen real estate than I'd like, as there are columns displayed (even for chart region 0) that I'd rather not be there, such as other "Renko"-style price values, making the horizontal window quite wide. I wish I could make it even smaller, but the fonts are inextricably linked to the font options for the main tool values window, which I do want larger than in CTV.
Date Time Of Last Edit: 2015-07-23 19:29:44
[2015-07-24 17:30:19]
User35525 - Posts: 179
SUCCESS! I was able to use the main Tool Values Window (TVW) to see OHLCVBA in a "static" area, and only the columns I want, and have both OHLCVBA and my study values updated as I move my mouse across all chart regions. I can better-control what's in TVW, and it doesn't re-flow as the date field changes size, and it doesn't re-focus on regions while moving a mouse across chart regions; TVW is static and never changes once positioned, and is good on the eyes.

But, now my study MUST be in chart region 1, and MUST be first in the study listing, so that I can show OHLCVBA values from chart region 1 along-side values from my study, which must be in chart region 1 to fit in the TVW window too. Please consider letting us have TWO identical copies of TVW on the screen, so my studies can be in any chart region, and anywhere in the study listing; some people may require this depending-upon their situation. The only difference between the two TVW windows would be their "scrolled" positioning and where they live on the screen.

Allowing two identical TVW windows would also look better aesthetically, since one very-lengthy TVW looks weird. Also, it's not really going to work well in my VPS where I have a 640x480 resolution display.

Question: is it possible to remove "Renko Open" and "Renko Close" from the TVW? I have checked Chart Settings-->Display Main Price Graph Values in Values Window, but don't see those in the "settings to display" box.

Thanks for your consideration.
Date Time Of Last Edit: 2015-07-24 19:05:53
[2015-07-26 00:14:49]
Sierra Chart Engineering - Posts: 104368
We still need time to review the other information in post #16 but these have been removed from the Compact Tool Values window in the latest version:
"Renko Open" and "Renko Close"
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2015-07-31 01:39:27]
Sierra Chart Engineering - Posts: 104368
1) This is documented here:
Hiding Study and Main Price Graph Names and Values from the Values Windows and Region Data Line

The described settings affect all Chart Values Windows.

2)
No. That is not the intention of that window.

Consider using the Spreadsheet Study to see a table of meaning price graph values.

3) No.

4) This relates to milliseconds and this is solved in the next release.


5) Refer to:
https://www.sierrachart.com/index.php?page=doc/doc_TechnicalStudiesReference.html#s334


6) We would not support this. You can change the font in Global Settings >> Graphics Settings and we are going to add a new dedicated font setting for the Compact Tool Values Window.

7) Reviewed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-22 23:58:20
[2015-08-18 12:17:20]
tobi - Posts: 351
From post #9, is 2. (the possibilty to have the CTVW visible all the time) still planed?
[2015-08-21 18:14:09]
User35525 - Posts: 179
Dear Sierra Chart,

Thank you for the recent updates to the Compact Tool Values Window, which are excellent and make it very similar to the old status bar.

I have one remaining request that I hope may be considered. Could engineering add a setting in "Global Settings -->Tool Settings -->Chart Values" for Lock CTV to Chart Region 1? I am using 9 chart regions, and as my chart is small, it is currently difficult to use the Compact Tool Values Window as the old status bar without moving the mouse over chart region 1.

Thanks for all the excellent work this Summer. I am really looking forward to the Linux and OS X versions of Sierra Chart, so I can finally ditch Wine.
Date Time Of Last Edit: 2015-08-21 18:15:26
[2015-08-22 23:57:49]
Sierra Chart Engineering - Posts: 104368
This will be added to the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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