Login Page - Create Account

Support Board


Date/Time: Wed, 12 Aug 2020 15:30:17 +0000



Trouble updating intra day FTSE data using OEC data feed

[2015-07-17 06:10:45]
User753432 - Posts: 2 | Ending Date: 2016-04-01 [Expired]
Hi,

I'm having some trouble with intraday charts on the FTSE 100 Futures contract. Whenever I open up a chart I receive an error message that says "Symbol Unknown". It seems to load historical data correctly but I can't get tick by tick price moves using the OEC of Rithmic data feeds. Is this an issue with the charting package or with the data feed?

Thanks,
Akshay Shah
[2015-07-17 06:48:41]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account