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Date/Time: Wed, 12 Aug 2020 15:48:15 +0000



Suddenly not receiving live data anymore

[2015-07-16 18:08:22]
BataviaTrader - Posts: 63 | Ending Date: 2016-05-05 [Expired]
Suddenly I do not receive live data anymore, although I believe I use the right data settings and have the right subscriptions (see attachments). I trade ES-mini and Forex. Could you advice? Thanks a lot before.
imagesubs data.png / V - Attached On 2015-07-16 18:07:46 UTC - Size: 12.12 KB - 88 views
imagesubs data2.png / V - Attached On 2015-07-16 18:07:54 UTC - Size: 29.79 KB - 104 views
Attachment Deleted.
[2015-07-16 18:29:45]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
Looks like you are missing the CME exchange. You need to subscribe to that.

Once that is done reconnect to the data feed from within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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