Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 07:48:55 +0000



Suddenly not receiving live data anymore

View Count: 930

[2015-07-16 18:08:22]
BataviaTrader - Posts: 63
Suddenly I do not receive live data anymore, although I believe I use the right data settings and have the right subscriptions (see attachments). I trade ES-mini and Forex. Could you advice? Thanks a lot before.
imagesubs data.png / V - Attached On 2015-07-16 18:07:46 UTC - Size: 12.12 KB - 259 views
imagesubs data2.png / V - Attached On 2015-07-16 18:07:54 UTC - Size: 29.79 KB - 267 views
Attachment Deleted.
[2015-07-16 18:29:45]
Sierra Chart Engineering - Posts: 104368
Looks like you are missing the CME exchange. You need to subscribe to that.

Once that is done reconnect to the data feed from within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account