Login Page - Create Account

Support Board


Date/Time: Wed, 19 Jan 2022 13:14:47 +0000



NOT CONNECTED

View Count: 988

[2013-06-10 02:36:07]
User48300 - Posts: 1
Software version: 983 | 2013-06-09 19:32:25
Current Service Package: 3 | 2013-06-09 19:32:25
Sierra Chart Historical Data Service is included. | 2013-06-09 19:32:25
Active service: TT FIX | 2013-06-09 19:32:25
Data/Trade Service Settings automatically set. | 2013-06-09 19:32:25
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-06-09 19:32:25
2013-06-09 19:32:25 Local computer clock time | 2013-06-09 19:32:25
2013-06-09 23:32:25 GMT time | 2013-06-09 19:32:25
2013-06-09 19:32:25 Time zone adjusted time | 2013-06-09 19:32:25
Time difference to server time: 1 seconds. | 2013-06-09 19:32:25
Program path: C:\SierraChart\ | 2013-06-09 19:32:25
Data Files path: C:\SierraChart\Data\ | 2013-06-09 19:32:25
OS Version Number: 6.1 | 2013-06-09 19:32:25

Requesting symbol settings for tt. Overwrite = on. | 2013-06-09 19:32:26
Request for symbol settings completed. | 2013-06-09 19:32:26
Processed received symbol settings | 2013-06-09 19:32:26

Connecting to Trading Technologies... | 2013-06-09 19:32:33
Starting the Price Feed session. Connecting to 63.85.80.113 port 10502... | 2013-06-09 19:32:33
The network socket is connected. | 2013-06-09 19:32:34
TT Price Feed FIX Session: Sending the Logon message. | 2013-06-09 19:32:34
TT FIX Price Feed session connected. | 2013-06-09 19:32:34
Starting the Orders session. Connecting to 63.85.80.113 port 10501... | 2013-06-09 19:32:34
The network socket is connected. | 2013-06-09 19:32:34
TT Orders FIX Session: Sending the Logon message. | 2013-06-09 19:32:34
TT Orders FIX Session: Received a Logout message. Text = Unable to decrypt password. | 2013-06-09 19:32:34
TT Orders FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-06-09 19:32:34
TT Orders FIX Session: Logged out and disconnected. | 2013-06-09 19:32:34
Disconnected from TT FIX Orders session. | 2013-06-09 19:32:34
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-06-09 19:32:34
To prevent further connection attempts, select File >> Disconnect. | 2013-06-09 19:32:34
Disconnecting from TT FIX Price Feed session. | 2013-06-09 19:32:34
TT Price Feed FIX Session: Sending a Logout message. | 2013-06-09 19:32:34
Disconnected from Trading Technologies. | 2013-06-09 19:32:34
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-06-09 19:32:34
TT Price Feed FIX Session: Received a Logout message. Text = Received logout | 2013-06-09 19:32:34
TT Price Feed FIX Session: Logged out and disconnected. | 2013-06-09 19:32:34
Disconnected from TT FIX Price Feed session. | 2013-06-09 19:32:34


Date Time Of Last Edit: 2013-06-10 03:13:51
[2013-06-10 03:15:03]
Sierra Chart Engineering - Posts: 99781
Select Global Settings >> Data/Trade Service Settings. Select the Orders tab. Reenter your trading account Password in the Password box.

Press OK and then reconnect with File >> Connect to Data Feed.

If you need more help, please let your broker you are receiving this message:
Text = Unable to decrypt password.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-10 03:15:51

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account