Support Board
Date/Time: Mon, 15 Dec 2025 16:46:50 +0000
Charts changed with new prerelease, can't get back to previous charts
View Count: 1056
| [2015-07-07 15:27:10] |
| Willson - Posts: 176 |
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Was using prerelease 1268. Upgraded to latest prrerelease last night. Lost my tools menu and the connect/disconnect menu. So I reverted back to the Full release 1261. Now all charts are missing all overlay indicators. How do I get back to a working system? Regards |
| [2015-07-07 15:33:20] |
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The Tools menu? The Tools menu is just fine. There could not be a problem with that. Or are you referring to the ToolBar? Follow the instructions here to use a backup Chartbook: http://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook We have to check on the problem you describe here: Now all charts are missing all overlay indicators.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-07 15:53:58] |
| Willson - Posts: 176 |
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I am probably referring to the toolbar. It contains the disconnect/ connect buttons, and numerous tool selection shortcuts and chart time frames.
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| [2015-07-07 16:11:39] |
| Willson - Posts: 176 |
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Using the backup file restored my missing chart indicators, thanks. Can I update to latest pre release ? with min chance of losing toolbar? |
| [2015-07-07 16:23:56] |
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It would be best to wait until next week before updating to the prerelease because we are still working on the new ToolBar.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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