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Date/Time: Sat, 22 Jun 2024 06:57:35 +0000



Charts changed with new prerelease, can't get back to previous charts

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[2015-07-07 15:27:10]
Willson - Posts: 176
Was using prerelease 1268. Upgraded to latest prrerelease last night. Lost my tools menu and the connect/disconnect menu. So I reverted back to the Full release 1261. Now all charts are missing all overlay indicators. How do I get back to a working system?
Regards
[2015-07-07 15:33:20]
Sierra Chart Engineering - Posts: 104368
The Tools menu? The Tools menu is just fine. There could not be a problem with that. Or are you referring to the ToolBar?

Follow the instructions here to use a backup Chartbook:
http://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook

We have to check on the problem you describe here:
Now all charts are missing all overlay indicators.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-07-07 15:53:58]
Willson - Posts: 176
I am probably referring to the toolbar. It contains the disconnect/ connect buttons, and numerous tool selection shortcuts and chart time frames.
[2015-07-07 16:11:39]
Willson - Posts: 176
Using the backup file restored my missing chart indicators, thanks.
Can I update to latest pre release ? with min chance of losing toolbar?
[2015-07-07 16:23:56]
Sierra Chart Engineering - Posts: 104368
It would be best to wait until next week before updating to the prerelease because we are still working on the new ToolBar.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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