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Date/Time: Fri, 07 Aug 2020 08:54:53 +0000



User Questions

[2015-07-06 17:22:05]
Sierra Chart - Max - Posts: 4671 | Ending Date: 2021-04-13

It's July 5 10:53 PST and the last daily bar on my Sierra Chart for ^AUDUSD is for last Thursday July 2. ^AUDUSD made a major move on Friday 7/3 while the US market was closed but the rest of the world was not. How do I get that day's data?

Sierra Chart Support
[2015-07-06 17:40:58]
bekitz3 - Posts: 83 | Ending Date: 2018-10-31 [Expired]
I see the same issue with Crude Oil (CL) as well. 7/3 is missing on the Daily Chart. Already tried a Edit > Delete All Data And Download and a Reload And Recalculate without success. Intraday data is there for 7/3.
[2015-07-06 17:46:19]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
We see you are using the Sierra Chart Historical Data service. We can see that July 3 data is not present for Forex.

You need to use the Sierra Chart Real-time and Historical Forex Data Service to get this daily bar data for July 3. Here is the documentation:
http://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php

The symbol is EURUSD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2015-07-06 17:47:41
[2015-07-06 17:47:09]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
In response to post #2, start a new support request for this. When that is done we will delete the posting.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-07-06 17:53:52]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
Actually, in regards to post #2, we are contacting our data provider about this. No need for moving the post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-07-06 23:01:12]
ompipotent - Posts: 2 | Ending Date: 2015-08-05 [Expired]
I'm not subscribed to real time data. 7/3 daily bars for Forex Charts are still missing. Please fix the data. Thanks.
[2015-07-06 23:11:42]
Sierra Chart Engineering - Posts: 88421 | Ending Date: 2021-04-05
All Sierra Chart service packages do include the Sierra Chart Real-time and Historical Forex/CFD Data Service.

It is not possible for us to add the July 3 data for the SC Historical Data Service. We have no direct control over that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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