Support Board
Date/Time: Sat, 10 May 2025 19:24:08 +0000
User Questions
View Count: 880
| [2015-07-06 17:22:05] |
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It's July 5 10:53 PST and the last daily bar on my Sierra Chart for ^AUDUSD is for last Thursday July 2. ^AUDUSD made a major move on Friday 7/3 while the US market was closed but the rest of the world was not. How do I get that day's data? Sierra Chart Support |
| [2015-07-06 17:40:58] |
| bekitz3 - Posts: 83 |
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I see the same issue with Crude Oil (CL) as well. 7/3 is missing on the Daily Chart. Already tried a Edit > Delete All Data And Download and a Reload And Recalculate without success. Intraday data is there for 7/3.
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| [2015-07-06 17:46:19] |
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We see you are using the Sierra Chart Historical Data service. We can see that July 3 data is not present for Forex. You need to use the Sierra Chart Real-time and Historical Forex Data Service to get this daily bar data for July 3. Here is the documentation: http://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php The symbol is EURUSD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-07-06 17:47:41
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| [2015-07-06 17:47:09] |
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In response to post #2, start a new support request for this. When that is done we will delete the posting.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-06 17:53:52] |
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Actually, in regards to post #2, we are contacting our data provider about this. No need for moving the post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-07-06 23:01:12] |
| ompipotent - Posts: 2 |
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I'm not subscribed to real time data. 7/3 daily bars for Forex Charts are still missing. Please fix the data. Thanks.
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| [2015-07-06 23:11:42] |
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All Sierra Chart service packages do include the Sierra Chart Real-time and Historical Forex/CFD Data Service. It is not possible for us to add the July 3 data for the SC Historical Data Service. We have no direct control over that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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