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Date/Time: Wed, 12 Aug 2020 15:23:51 +0000



payment

[2015-07-06 04:27:56]
julian pineda - Posts: 60 | Ending Date: 2016-07-10 [Expired]
please sent me the bank transfer information to pay por 1 year package 3
[2015-07-06 06:12:11]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
The banking details have been sent to your email address on your Sierra Chart account.

Do you require a time extension at this time to allow you to continue to use Sierra Chart until the bank wire has been received?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2015-07-06 19:42:58]
julian pineda - Posts: 60 | Ending Date: 2016-07-10 [Expired]
the payment its done. please let me know when the transaction succes.
[2015-07-06 23:34:27]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
The payment has been received and credited to your Additional Services Balance.

Go to this page:
https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments


Purchase the amount of usage time that you require and pay from the "Additional Services Balance".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2015-07-06 23:34:52
[2015-07-06 23:50:36]
julian pineda - Posts: 60 | Ending Date: 2016-07-10 [Expired]
i sent 248,4 USD to pay for 1 year package 3.
my balance shows me: 240 USD.

that is Insufficient to purchase the year.
[2015-07-07 00:07:16]
Sierra Chart Engineering - Posts: 88536 | Ending Date: 2021-04-05
We apologize for this. The amount that was credited to your account was the amount after the bank fees but we are adding the bank fees so it will be 248.40.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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