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Date/Time: Sat, 04 May 2024 00:02:38 +0000



6J JPY future data problem

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[2015-06-30 12:05:16]
User91568 - Posts: 13
Hello, I am using the Sierra Charts Data Feed and have problems with the data for the 6JU5 contract. Prices are not shown correctly. Other markets work without problems.

See screenshot attached.

How i can fix this?

Regards
Philipp
image6J.JPG / V - Attached On 2015-06-30 12:04:27 UTC - Size: 195.79 KB - 349 views
[2015-06-30 13:55:10]
Sierra Chart Engineering - Posts: 104368
What exactly is wrong? It appears correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-30 14:10:48]
User91568 - Posts: 13
The Chart scale is wrong because it is in 5 tick steps where chart is correctly in 1 tick steps. Same in DOM. DOM is in 5 tick steps and depth is missing.
[2015-06-30 14:13:16]
User91568 - Posts: 13
its not possible to select prices between
[2015-06-30 14:24:44]
Sierra Chart Engineering - Posts: 104368
Select Chart >> Chart Settings. What is the Tick Size set to?

depth is missing.
Restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-30 14:30:36]
User91568 - Posts: 13
Tick Size was set wrong by default. I reset it to 0.1. Now its working correctly.

Thank you

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