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Date/Time: Mon, 17 Jun 2024 07:06:16 +0000



AMP/TTnet Missing LE Continuous Contract Data

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[2015-06-23 07:36:57]
User395312 - Posts: 1
Hi,

I tried to load 360 days of 1 hr intra-day chart for LE. I have faced two issues (refer to attached image):
1. Data missing from 3/26 - 5/27
2. I couldn't get data prior to 1/28/2015

I tried 'Edit-->Delete and re-download' but with no success.

Image:
http://www.sierrachart.com/image.php?l=1435044246621.png


Thanks
Venu
[2015-06-23 07:56:32]
Sierra Chart Engineering - Posts: 104368
When you did this, specifically what did you choose for the subsequent prompts:

I tried 'Edit-->Delete and re-download' but with no success.


At the first prompt you need to press No and Yes to to each and every subsequent prompt.

Also the command is Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-23 08:03:39]
Sierra Chart Engineering - Posts: 104368
It works properly for us:
http://www.sierrachart.com/image.php?l=1435046585630.png


We have no doubt that when the data is fully re-downloaded that there will not be a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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