Support Board
Date/Time: Tue, 13 May 2025 23:25:44 +0000
SERVER CONNECTED, NO DATA RECEIVED
View Count: 1078
| [2015-06-22 17:27:06] |
| User27879 - Posts: 6 |
|
hi, i am connected to the data feed server, but i am not receiving data for more than 19 hour. what should i do? thanks, hatem |
| [2015-06-22 17:38:38] |
| |
|
We can see your account is associated with Ajax Financial. Ajax Financial appears to be out of business. We have set your account to a standard Sierra Chart account which is not associated with Ajax. Restart Sierra Chart. After that follow the instructions here to use the SC Forex Data (FXCM) Service: http://www.sierrachart.com/index.php?page=doc/SCRealTimeFOREX.php#Setup Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-22 17:48:03] |
| User27879 - Posts: 6 |
|
done, thank you. but is it temporary action or what? |
| [2015-06-22 17:51:49] |
| |
|
This is not temporary. It is permanent. Ajax Financial is out of business.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: