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Date/Time: Sat, 04 May 2024 08:56:45 +0000



Missing ES daily data from 9/12/14 thru 3/12/15

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[2015-06-17 16:45:28]
User118072 - Posts: 6
I am using 405 minute chart on ES, day session only. That is look I desire.
Other chart settings are: Intraday chart, days-mins-secs per bar, 0-405-0, candlestick bars, start time 09:30, end time 16:15, load weekend data.
On advanced settings, I am using continuous futures contract, volume based rollover-back adjusted.

Problem is,while attempting to load 500 days of data, I am missing data from 9/12/14 thru 3/12/15.
I have changed many settings, but data is always missing.
Infinity support entered above settings and had no problem. They suggested I delete all data and download data. Also, they suggested I install newest version.
I have done both of the above, but still am missing that data.
Can you please tell me what I need to do to correct this problem?
Thank you.
[2015-06-17 17:05:19]
Sierra Chart Engineering - Posts: 104368
For the ES there is no need to use a volume-based rollover. Using a date-based rollover is a little faster.

For the missing data, follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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