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Date/Time: Sat, 04 May 2024 17:06:11 +0000



MXM15

View Count: 1070

[2015-06-15 06:15:16]
vice&virtu - Posts: 43
Hello,

No real time feed on MXM15 this morning . Normal Status on Euronext markets. https://www.euronext.com/fr/market-status
Thanks
[2015-06-15 06:41:51]
Sierra Chart Engineering - Posts: 104368
Checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-15 06:54:34]
Sierra Chart Engineering - Posts: 104368
This problem has been communicated over to Barchart who provides the data feed to our server. We are waiting for a resolution.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-15 07:46:37]
Sierra Chart Engineering - Posts: 104368
This is what we have been told:
We are aware and trying to track it down.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-06-16 05:06:17]
Sierra Chart Engineering - Posts: 104368
Letting you know the data feed was restored earlier yesterday.

The missing data has now been patched. Follow the instructions here to re-download the missing data:
https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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