Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 02 May 2024 09:55:36 +0000
ICE US Market Depth frozen for DX contract
View Count: 794
| [2015-06-12 03:35:48] |
| i960 - Posts: 360 |
|
Disconnected/reconnected and all that. Current price is accurate but the depth is frozen (for instance, current price is now about 3 ticks below the lowest bid).
|
| [2015-06-12 04:00:31] |
| |
|
We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-12 04:02:54] |
| |
|
We do not see a problem we are able to resolve. We are contacting Barchart about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-12 04:38:35] |
| i960 - Posts: 360 |
|
Thanks. ICE EU Brent is also showing a frozen depth as well.
|
| [2015-06-12 05:18:12] |
| |
|
Barchart has been notified. Could be an ICE issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: