Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 02:59:47 +0000



Data not flowing

View Count: 782

[2015-06-11 13:35:13]
HalGE - Posts: 39
Today is Rollover day for many futures contracts and the data is not flowing

I updated the ES NQ and YM contracts and the message in the chart is
Waiting To Download Historical Data
same message on all symbols

I double checked all the symbols and it looks ok

What could be wrong?
[2015-06-11 13:52:46]
HalGE - Posts: 39
Looking in the files I think I found the problem

Using the Automatic Rollover method where I just Click Here and the pc sposed to do its thing...Found to many files named the same...so, I just tossed out what I didnt need and renamed what I wanted to keep and so far so good...


[2015-06-11 18:48:22]
Sierra Chart Engineering - Posts: 104368
OK let us know if you need more help.

We see you are using the Sierra Chart Exchange Data Feed and the downloading of historical data should be very fast.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account