Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 05:36:56 +0000



Charts are NOT continuously updated - OEC

View Count: 947

[2015-06-08 19:40:37]
User51166 - Posts: 33
Hello there, I have problem with Sierra charts data feed from today morning, In the OEC trading platform are charts updated online ,but sierra chart need to be disconnected and connected again to get data from OEC data feed.
imagesierra.jpg / V - Attached On 2015-06-08 19:37:22 UTC - Size: 257.94 KB - 281 views
[2015-06-08 20:54:50]
Sierra Chart Engineering - Posts: 104368
First see if you have gone over the OEC symbol limit:
http://www.sierrachart.com/index.php?page=doc/openecry.php#Symbols

Let us know if you have not exceeded the OEC symbol limit.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-08 20:54:58
[2015-06-08 21:13:14]
User51166 - Posts: 33
How you can see from my picture I have in the chart book only two symbols YM and RML so I don't reach symbol limit : ST-3.


[2015-06-08 21:21:05]
Sierra Chart Engineering - Posts: 104368
In this case, refer to help topic 3:
Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html

First refer to subsection 3.4 to see if you are receiving data from OEC for the symbol and if not you should contact OEC about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-08 21:21:30

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account