Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 25 Apr 2024 08:31:02 +0000
FDAX data missing 1 hour open
View Count: 828
| [2015-06-08 13:46:49] |
| markuz - Posts: 90 |
|
the FDAX data is missing 1 hour of data on the open. I've attached a picture. the FDAX starts at 1 am central and chart starts at 1:54 am |
 FDAX_Chart_1_hour_off.png / V - Attached On 2015-06-08 13:46:19 UTC - Size: 40.69 KB - 296 views Attachment Deleted. |
| [2015-06-08 16:19:51] |
| |
|
What Data or Trading service are you using or do you wish to use? See this page for the list: http://www.sierrachart.com/index.php?page=data.php&CAID=def Or, select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-08 16:20:01
|
| [2015-06-08 16:23:36] |
| markuz - Posts: 90 |
|
I am using Transact Data with Chicago and my time zone. the data should populate at 1am, but it begins at 1:54 am |
| [2015-06-08 16:46:16] |
| |
|
Right-click on the chart before the missing data and select Delete and Download Data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-06-08 16:53:51] |
| markuz - Posts: 90 |
|
Thank you it's resolved now.
|
To post a message in this thread, you need to log in with your Sierra Chart account: