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Date/Time: Sat, 04 May 2024 01:23:19 +0000



Payment made for Servicec pack 1

View Count: 817

[2015-06-04 16:14:38]
User714974 - Posts: 10
Hi there,
Please make sure my Sierra charts are working fine as I have just made a payment for a month. Hope you can update the expiry as well.

Thanks

[2015-06-04 16:23:21]
Sierra Chart - Max - Posts: 5605
The payment was made for the Additional Services Balance, we have applied it to your Usage Time. Please restart Sierra Chart.
Sierra Chart Support
[2015-06-04 16:37:40]
User714974 - Posts: 10
When I restart will I be using Service pack 1 or 5?
[2015-06-04 17:01:03]
Sierra Chart - Max - Posts: 5605
It will be the package that you purchased, as the previous usage time was a trial.
Sierra Chart Support

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