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Date/Time: Thu, 02 May 2024 11:16:16 +0000



Three-minute waiting period

View Count: 802

[2015-06-01 10:40:05]
moonmist - Posts: 127
Hi,

I subscribed to package three, and is able to use Sierra Chart on two different computers simultaneously. Today, I logged to Sierra Chart on two computers with no problem. Then, I rebooted one of the PC's, and discovered that I needed to wait for three minutes, before I could use Sierra Chart on both computers. I have the following concern:

If I have an open position, and Sierra Chart or my PC crashes to force a reboot, it'll be problematic for me to wait for three minutes, before I log on to Sierra Chart. This issue may become more serious for users subscribing to package one.

I wonder if there is a better alternative.

Thanks.

Date Time Of Last Edit: 2015-06-01 10:42:18
[2015-06-01 15:48:23]
Sierra Chart Engineering - Posts: 104368
Package 1 is also limited to two systems. Actually the time should be under 3 minutes now. We will review this to see if we can shorten it further.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-01 15:49:17
[2015-06-02 04:51:17]
Sierra Chart Engineering - Posts: 104368
We are still considering this, but if you change to Sierra Chart service package 5 you can use 3 systems at a time. Sierra Chart service package 5 has lower pricing now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-06-02 04:51:27

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